Receptionist/Administrative Coordinator

Gallup; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global analytics and advising firm in London seeks an experienced receptionist to support office operations and client interactions. Candidates should be highly organized, proactive, and possess strong communication skills. The role requires on-site work five days a week and proficiency in Microsoft Suite. A vibrant workplace in The Shard awaits you with a competitive benefits package.

Benefits

Competitive benefits package

Employee stock ownership program

Cycle-to-work scheme

Family-building benefits

Qualifications

• Professional receptionist or administrative experience required.
• Strong communication skills in written and spoken English required.
• A commitment to working on-site five days a week is required.

Responsibilities

• Greet guests and manage the general office inbox.
• Coordinate client and guest experiences including ordering food and setting up meetings.
• Handle miscellaneous administrative tasks as needed.

Skills

Professional receptionist experience

Proficiency in Microsoft Suite

Strong communication skills

Organizational skills

Proactive attitude

Job description

Set the tone for every guest and team interaction with your exceptional organization, service mindset and polished professionalism.

What You’ll Do

• Provide general office support: Greet guests, answer the phone, manage the general office inbox, and inform partners about visitors and/or events in the office.
• Coordinate client and guest experiences: Order food and coordinate with caterers and other service providers; make sure in‑office meetings and events are set up correctly; and ensure office, kitchen and bathroom supplies are stocked, neat and tidy.
• Represent Gallup well: Leave a lasting positive impression on everyone you encounter with your natural warmth and hospitality.
• Fulfil course materials: Help team members print, compile and ship course materials.
• Facilitate miscellaneous tasks: Coordinate and implement office health and safety activities, manage inventory and office supplies, and handle other administrative requests as needed.

Who We Want

• Service‑oriented team members who have the sophistication, poise and confidence to support Gallup’s team and clients
• Agile achievers who thrive in a fast‑paced environment and enjoy the challenge of working with a variety of individuals and varying schedules
• Sophisticated communicators who can quickly build rapport and engage others in conversation
• Highly organized multitaskers who can prioritize the urgency of multiple requests and meet deadlines with outstanding quality
• Proactive initiators with the confidence to help associates and clients get what they need before they ask for it
• Engaging team players who build close relationships with associates and genuinely enjoy helping others

What You Need

• Professional receptionist/administrative experience or hospitality background required
• Proficiency in Microsoft Suite (e.g., Word, Excel, PowerPoint, Outlook, OneNote) required
• Strong communication skills in written and spoken English required
• A commitment to working on‑site at Gallup’s London office five days a week required
• Eligibility to work in the United Kingdom required; this position is not eligible for employment visa sponsorship

What You’ll Experience

• Mission‑driven work: Make a meaningful difference in the world with your unique contributions, commitment to service and exceptional outcomes.
• An empowering culture: Collaborate with smart, passionate people who love what they do and welcome your ideas, perspectives and experiences.
• Learning and development: Grow in your career as we invest in what you do best, encourage curiosity and create an environment where it’s safe — and expected — to challenge the status quo.
• Brand strength, startup energy: Thrive in an innovative environment backed by a trusted brand.
• A vibrant workplace: Enjoy working in our inspiring workplace in the world‑renowned The Shard, boasting captivating views of the London skyline and River Thames and with direct access to London Bridge Station.

About Gallup

At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our work and life at Gallup.

Gallup offers a robust benefits package that includes competitive pay; medical, dental, vision, life and other insurance options; a pension; an employee stock ownership program; mass transit reimbursement; a cycle‑to‑work scheme; family‑building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing.

Gallup is an equal opportunity employer. Employment decisions are based on qualifications and business needs. We value diversity and are committed to an inclusive workplace.

To review Gallup’s Privacy Statement, please click this link: https://www.gallup.com/privacy. This privacy policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage and delete your information. Your application and the information you provide will be processed and stored in the United States.

Agencies

We are not partnering with agencies for this role, nor will we accept unsolicited résumés or be responsible for any fees or expenses related to such unsolicited résumés and/or applicants.