Receptionist & Admin Assistant

WMJobs; Sutton Coldfield; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

LGPS pension

Employee wellbeing support

Employee Assistance Programme (EAP)

Job summary

Hill West Primary School in Sutton Coldfield is seeking a friendly Receptionist/Administrative Assistant to join our busy school office. You will be the first point of contact for parents and visitors and play a key role in keeping the office running smoothly.

Working Monday to Friday, 8.30am–1.00pm, you will manage the main telephone line and email, handle attendance and visitor records, and provide a range of day-to-day admin support to the school community.

Qualifications

• Previous experience in a school or administrative environment.
• Excellent communication and IT skills.
• Ability to manage reception and administrative duties.
• Commitment to safeguarding children.

Responsibilities

• Greet parents, pupils and visitors in a friendly, professional manner.
• Manage the main telephone line and school email.
• Maintain attendance and visitor records.
• Provide day-to-day admin support (filing, photocopying, documents).
• Order and monitor office supplies.
• Support school events and communications.
• Maintain confidentiality and handle sensitive information appropriately.
• Support the wider school office team to ensure smooth day-to-day running.

Skills

Customer service

Communication

Organisation

IT literacy

Teamwork

Safeguarding awareness

Tools

Microsoft Office

Job description

Hill West Primary School, Hill West Primary School is looking for a friendly, organised and approachable Receptionist / Administrative Assistant to join our busy school office and become a welcoming first point of contact for our school community.

Working Monday to Friday, 8.30am–1.00pm, you will play an important role in ensuring the school office runs efficiently and professionally. You will be the first face many parents, pupils and visitors see, as well as a key point of contact by telephone and email.

This is an exciting time to join Hill West Primary School. From November 2026, you will begin working in our brand-new school building, providing a fantastic environment for our pupils, staff and wider school community.

What You’ll Be Doing

• Welcoming parents, pupils, visitors and colleagues to the school in a friendly and professional manner
• Managing the main telephone line and school email account
• Maintaining accurate attendance and visitor records
• Providing a range of day-to-day administrative support, including filing, photocopying and preparing documents
• Ordering and monitoring office stock and supplies
• Supporting school events and activities
• Preparing and distributing communications to parents and the wider school community
• Maintaining confidentiality and handling sensitive information appropriately
• Supporting the wider school office team to ensure the smooth day-to-day running of the school

About You

• We are looking for someone who is:
• Friendly, approachable and professional
• Highly organised with excellent attention to detail
• Calm and confident when working in a busy environment
• Discreet and able to handle confidential information appropriately
• IT-literate and confident using everyday office systems
• Able to communicate effectively with children, parents, colleagues and visitors
• Reliable, flexible and able to work effectively as part of a team
• Committed to safeguarding and promoting the welfare of children

Previous experience of working in a school or administrative environment would be beneficial, but we are equally interested in applicants who can demonstrate the right skills, attitude and commitment.

What You’ll Get In Return

• The opportunity to play an important role in the life of a welcoming primary school
• A supportive and collaborative working environment
• A brand-new school building and modern working environment
• Opportunities to develop your skills and experience within education
• An Employee Assistance Programme (EAP) and employee benefits package.
• A competitive pension scheme through the Local Government Pension Scheme (LGPS).
• Professional development and wellbeing days, supporting your continued learning and wellbeing.