Receptionist

Relais & Châteaux; Windermere; On-site; GBP 25,000 - 28,000; Full time

Job summary

Un hôtel de luxe au Royaume-Uni recherche un Hôte pour offrir une expérience exceptionnelle dans un cadre splendide. Vous serez le visage accueillant d'un refuge exclusif, garantissant un service chaleureux et attentionné à chaque invité. Le salaire proposé se situe entre £25,480 et £27,560 annuels, avec des pourboires supplémentaires.

Benefits

Environnement de travail magnifique

Possibilités de croissance et développement

Repas fournis

Généreuses gratifications

Qualifications

• Expérience dans l'hospitalité appréciée mais la personnalité est tout aussi importante.
• Capacité à travailler de manière autonome et en équipe.
• Présentation professionnelle et calme requise.

Responsibilities

• Accueillir les invités chaleureusement et assurer un séjour exceptionnel.
• Coordonner les opérations quotidiennes au sein de divers services.
• Collaborer avec les équipes du Spa et de la Maison pour maintenir les standards.

Skills

Sens de l'accueil

Attention aux détails

Flexibilité

Travail en équipe

Job description

Entreprise :

« Rejoindre Relais & Châteaux, c'est profiter d'une opportunité unique d'élargir vos horizons tout en nourrissant votre talent.

Que vous souhaitiez construire une véritable carrière à nos côtés ou recherchiez un poste saisonnier, vous découvrirez des maisons de caractère, toutes unies par la défense de nos valeurs d'hospitalité, d'ancrage local et de partage.

Partez à la rencontre de nos équipes passionnées par le beau et le bon, qui font vibrer le cœur de chaque Relais & Châteaux. Embarquez à nos côtés pour un délicieux voyage et devenez vous aussi, acteur d'un monde plus humain ! . »

Philippe Gombert
Président, Relais & Châteaux

Description du poste :

At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious.

Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.

Step into a role that blends warm hospitality with the magic of the Lake District. As a Host at our beautiful, secluded property, you'll be the welcoming face of our exclusive retreat - a sanctuary of calm, comfort, and curated luxury.

Your Role as Host :

• Greets guests with genuine warmth and ensures every moment of their stay feels personal and exceptional.
• Coordinates daily operations across breakfast service, housekeeping, afternoon tea, guest requests, and evening turndown.
• Collaborates with our Spa, Estates, and Housekeeping teams to maintain seamless standards and serene surroundings.
• Acts as a lead on events and exclusives - working alongside the Front Office Team to ensure perfectly executed special occasions.
• Anticipates needs, resolves issues with grace, and elevates the guest experience through thoughtful touches.
• Upholds our brand promise of quiet luxury, privacy, and heartfelt care.

What You Bring :

• A natural flair for hosting and a passion for creating memorable guest journeys.
• Impeccable attention to detail and pride in presentation.
• Confidence working solo and as part of a close-knit team.
• Flexibility, initiative, and a calm, professional presence.
• Previous hospitality experience preferred, but personality and attitude are equally important.

Salary :

from £25,480 to £27,560

Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £240 to £550 per month.

Why join us :

• A stunning work environment with a supportive, dynamic team.
• Opportunities for growth and development within the Gilpin family.
• Staff meals, uniform, and generous gratuities.
• A stunning Lake District setting that inspires every day.
• The pride of contributing to a property recognised with 5 AA Red Stars , and two Michelin Keys .
• The prestige of working within two of the world's most respected hospitality networks : Relais & Châteaux and Pride of Britain Hotels.

Ready to host with heart in one of the Lake District's most beautiful settings? Apply now and bring your warmth, charm, and hospitality spirit to Gilpin Lake House.

Apply now : send your CV to

Learn more :