Receptionist

Hawthorn Medical Centre; Trowbridge; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare provider in Trowbridge is looking for a Practice Receptionist to handle patient queries, manage appointments, and contribute to a friendly team. The role requires good customer service skills and the ability to multitask in a busy environment. Available hours include options for part-time (16 hours x 2) or full-time (32 hours). Competitive pay of £12.51 per hour. Applications should be sent via email to the designated contact.

Qualifications

• Previous experience in a customer-facing role is preferred.
• Ability to work as part of a multi-professional team.

Responsibilities

• Answering the telephone and dealing with patient queries.
• Making appointments at the front desk.
• Working efficiently in a team-oriented environment.

Skills

Customer service skills

IT literacy

Organisational skills

Multitasking

Problem-solving skills

Job description

Job summary

Have you ever worked in a customer facing role? Do you enjoy working with people, enjoy a challenge and aspire to become part of a large, friendly team? If so, this could be the role for you.

Trowbridge Health Centre currently have a vacancy for a Practice Receptionist working across both our sites.

Apart from the obvious aspects of the role – answering the telephone, dealing with queries from patients at the front desk and making appointments, the role involves so much more. You will be IT literate, well organised, possess the ability to multitask, problem solve and work as part of a wider multi professional team.

Hours

We are recruiting for either 2 x 16 hours per week or one 32 hour per week receptionist. (Please state in application which option you are applying for).

We are open between 08.00 and 20.00 Monday – Thursday and 08.00 – 18.30 Friday and applicants will need to be available to work between these hours. Hours will be discussed at interview.

Salary: £12.51 per hour

Organisation Overview

Trowbridge Health Centre has approximately 100 staff and is a happy place to work. There is a strong team spirit throughout the organisation. We work together to produce the most efficient processes possible, and every individual is encouraged to be the best that they can.

To apply please email your CV and covering letter explaining why you are suitable for the role to Corinne Lappin – [e-mail]

Closing Date

09.00 Wednesday 3rd December 2025

Interviews to take place on

10th December 2025