Receptionist

Manchester Arndale; Tees Valley; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading facilities management company in the UK seeks a Receptionist to deliver exceptional customer service in a busy environment. Key responsibilities include managing reception processes, overseeing room bookings, and handling inquiries. Ideal candidates should have previous experience and strong communication skills. This role offers competitive pay of £12.60 per hour for a Monday to Friday working pattern.

Qualifications

• Previous experience in a high-profile Reception or Front of House role is essential.
• Must be able to obtain DBS, BPSS, and SC clearances.

Responsibilities

• Serve as the first point of contact, greeting clients and staff.
• Manage reception processes and ensure proper sign-in procedures.
• Handle incoming calls efficiently and assist with customer enquiries.
• Oversee meeting room bookings and support event logistics.
• Perform mailroom duties and support building health and safety procedures.

Skills

Customer service skills

Verbal communication

Written communication

Attention to detail

Organization skills

Tools

Microsoft Office

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Salary: 12.60 per hour

Location: DL1 5BF

Working Pattern

Monday-Friday 2pm-7pm

OCS is recruiting a Receptionist to join their team. The successful candidate will be part of a passionate and driven team, delivering exceptional customer service in a busy and professional environment.

As part of your role, your key responsibilities will include, but are not limited to:

• Serve as the first point of contact, greeting clients and staff with a focus on delivering an outstanding customer experience.
• Manage reception processes, including issuing visitor and contractor passes and ensuring proper sign-in procedures.
• Handle incoming calls efficiently and assist with customer enquiries.
• Oversee meeting room bookings and support event logistics, including room setup and customer assistance.
• Perform mailroom duties and support building health and safety procedures as required.

The ideal candidate should meet the following criteria:

• Previous experience in a high-profile Reception or Front of House role is essential.
• Proficiency in Microsoft Office applications.
• Strong customer service skills with excellent verbal and written communication.
• Highly organized with attention to detail and professional presentation.
• Must be able to obtain DBS, BPSS, and SC clearances (processed and funded by the business).

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.