Receptionist

Life Care Centers of America; Tees Valley; On-site; GBP 17,000 - 21,000; Part time

Job summary

Life Care Centers of America is seeking a part-time receptionist for a long-term care facility. You will screen visitors, answer phones, and handle front desk tasks while maintaining a compassionate, professional atmosphere in an elder care setting.

The role requires a high school diploma or equivalent, familiarity with Word/Excel, and the ability to work M-W-F 3p-7p and alternating weekend shifts. You will be part of a dedicated team focused on patient comfort and privacy.

Qualifications

• High school diploma or equivalent required.
• Secretarial program completion or at least 6 months clerical experience required.

Responsibilities

• Serve as the first point of contact for guests and visitors in person and by phone.
• Operate the facility phone and paging system.
• Provide excellent customer service with a friendly, professional demeanor.
• Assist in the evacuation of patients as needed.
• Maintain dependable attendance and adhere to company policies.

Skills

Customer service

Interpersonal communication

Team collaboration

Education

High school diploma or equivalent

Secretarial program or 6 months clerical experience

Tools

Microsoft Word

Excel

Email

Job description

Live the Mission

Part time receptionist needed for a Long-Term Care Facility. Screen visitors to building, answer phones, and other front desk responsibilities. Perfect position for compassionate retiree who would enjoy working in the elder care environment. Schedule would be M-W-F 3p-7p, then next week M-W 3p7-p and Sat/Sun 10a-6:30pm.

Come join our amazing team!

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer