Receptionist

hackajob; Stockport; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A leading health and wellness company in Stockport is seeking a Receptionist to provide a world-class front of house service. You will be responsible for welcoming visitors, managing security procedures, and handling incoming calls. The role offers a hybrid work model with three days in the office and various perks including performance bonuses, a generous pension match, and health insurance. Ideal candidates will exhibit professionalism, attention to detail, and thrive in a busy environment.

Benefits

Bonus schemes

Pension matching up to 12%

Health insurance

Life assurance

Qualifications

• Authority to prioritize own workload.
• Ability to handle a busy reception environment.

Responsibilities

• Provide a world-class front of house service for visitors.
• Welcome and administer visitors to uphold company standards.
• Maintain security procedures and assist in evacuation.
• Manage incoming telephone calls and direct appropriately.

Skills

Professional and courteous demeanor

Calm under pressure

Strong attention to detail

Excellent communication skills

Experience in a busy reception environment

Job description

hackajob is collaborating with Vitality to connect them with exceptional tech professionals for this role.

Team – Facilities

Working Pattern - Hybrid – 3 days per week in the Vitality Stockport Office. Full time, 21 hours per week. Monday- Wednesday.

We are happy to discuss flexible working!

Top 3 Skills Needed For This Role

• Ability to provide a professional, courteous, and welcoming experience for visitors and colleagues.
• Ability to remain calm and helpful under pressure.
• Strong attention to detail for security and compliance processes.

What This Role Is All About

The Receptionist will report to the Assistant Facilities Manager and Provide a world class front of house service when dealing with visitors and colleagues

Key Actions

• Visitors welcomed and administered to ensure their introduction to the company is in keeping with a ‘world class's ethos and best practices.
• Present a professional and courteous welcome to all external visitors to the building in order to create a positive image of the company.
• To uphold company security procedures by utilising security card entry systems.
• Maintenance of the company car parking policy to ensure fair and consistent access to car park spaces, and to uphold security procedures.
• Assistance with Evacuation Procedures to ensure safety of employees.
• Communicate emergency procedures to all visitors and contractors on arrival to the building.
• Providing cover and assisting as required in other areas of the Facilities Team.
• The job holder is required to communicate with employees and managers at all levels up to and including Board members.
• Ad hoc Facilities tasks as required by the manager to support other areas of the department.
• To ensure that local and role specific Treating Customers Fairly requirements are met in line with key outputs.
• Administer the eye care voucher scheme for employees.
• Answer all incoming telephone calls and establish the most appropriate destination ensuring Service Level Agreements are met.

What do you need to thrive?

• Authority to prioritise own workload.
• Authority to book taxis on provision of budget codes.
• The job holder is not permitted to leave the reception area unattended without authorisation.
• Flexible in approach and ability to prioritise and manage tasks.
• Excellent communication skills.
• Experience of working in busy reception environment.

So, what’s in it for you?

• Bonus Schemes – A bonus that regularly rewards you for your performance
• A pension of up to 12%– We will match your contributions up to 6% of your salary
• Our award‑winning Vitality health insurance – With its own set of rewards and benefits
• Life Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!

Our Promise to You

• Help you to be the healthiest you’ve ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you the voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.