Receptionist

Nuffield Health; Oxford; On-site; GBP 25,000; Full time

Job summary

Nuffield Health is seeking a full-time Receptionist for its Oxford Hospital. This role involves providing exceptional customer service, handling patient inquiries and appointments, and ensuring the smooth operation of the reception area. Ideal candidates should have strong communication and IT skills, with a passion for helping others in a healthcare setting.

Benefits

Gym membership

Cycle to work scheme

Financial wellbeing support

Qualifications

• Great communication, IT and keyboard skills.
• Experience of working in healthcare administration or on reception is preferred.
• Able to explain sensitive information clearly and empathetically.

Responsibilities

• Help people feel comfortable when they visit your department.
• Use empathy to build positive relationships with patients.
• Answer the phone, deal with enquiries, and book appointments.
• Welcome patients in person and direct them appropriately.
• Prepare clinical paperwork and referral forms.

Skills

Communication

IT skills

Customer service

Job description

- Link to social networks who may use information about your visit to target advertising to you on other websites

- Provide advertising agencies with information on your visit so that we can present adverts that you may be interested in

- Deliver content, including video content, tailored to your interests

time left to apply End Date: August 6, 2025 (12 days left to apply)

job requisition id JR0089305

Receptionist
Oxford Hospital | Customer | Permanent | Full time
£24,531.00 per annum
37.5 hours per week

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our Oxford Hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

Help people feel comfortable when they visit your department

Use your empathy and customer service skills to build positive relationships

Answer the phone, deal with enquiries and book appointments

Welcome patients in person, directing them to the appropriate changing or waiting rooms

Work closely with colleagues to ensure the department runs smoothly

Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With financial wellbeing support, a cycle to work scheme, gym membership and more – at Nuffield Health, we’ll take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

About Us

Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit.

We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services.

As a charity, we invest all our income back in to our services, in to pioneering improvements in care, and most importantly, we invest in to our flagship programmes, which have been developed to help people who could normally afford or access our services.

Its all part of our mission to give everyone the care they need and to build a healthier nation.