Receptionist

Cats Protection; North Devon; On-site; GBP 9,000 - 12,000; Part time

Job summary

A leading animal welfare charity in North Devon seeks a part-time Receptionist to provide information and support to the public. The ideal candidate will have customer service experience, excellent organizational skills, and familiarity with Microsoft Office. This role offers a supportive team environment and various health benefits. The application deadline is 02 December 2025, with interviews on 10 December 2025.

Benefits

Range of health benefits

26 days’ annual leave plus bank holidays

Salary Finance

Responsibilities

• Provide information and assistance to the general public and stakeholders.
• Offer administrative support to the Centre.

Skills

Previous administration or customer service experience

Confident communicator

Excellent organisational skills

Strong, flexible team player

Ability to work on own initiative

Experience using Microsoft Office

Job description

Team: Centre

Location: Exeter

Work pattern: 15 hours per week, working every Saturday and Sunday, 7.5 hours per day

Salary: Up to £9,857.14 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Receptionist

Provide information and assistance to the general public, volunteers and other stakeholders over the telephone, through face to face communication and via email, as well as providing administrative support to the Centre.

About the team

Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home.

Our team is made up of Centre Manager, Deputy Centre Managers, Rehoming and Welfare Assistants and a Receptionist.

What we’re looking for

• Previous administration or customer service experience
• A confident communicator with excellent organisational skills.
• A strong, flexible team player
• Ability to work on own initiative accurately and under pressure
• Experience using Microsoft Office, including Outlook, Word and Excel

What we can offer you

• Range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about here

Apply

Application closing date: 02 December 2025

Interview date: 10 December 2025

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

If successful, your recruitment journey will include:

• Anonymised application form
• In-person interview at the centre

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [e-mail] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.