Receptionist

Rodericks Dental; Nantwich; On-site; GBP 12,398,000 - 17,909,000; Part time

Benefits offered by this job

Extra holiday accrual

Personal day

Structured onboarding

Career development

Job summary

Rodericks Dental Partners is seeking a Dental Receptionist on a zero hours contract to welcome patients, manage bookings, and support the practice team across out-of-hours services in the Cheshire & Merseyside region.

You’ll coordinate with clinicians and admin staff, handle payments, maintain records, and help deliver exceptional patient care in a busy dental environment. Opportunities for growth are highlighted within a national network of over 220 practices.

Qualifications

• Previous experience in a customer service or receptionist role is desirable.
• Confident communicator with a professional, approachable manner.
• Ability to multitask and stay calm under pressure in a busy environment.

Responsibilities

• Provide a warm, professional welcome to patients and visitors.
• Manage appointment bookings and maintain accurate patient records.
• Process payments and handle administrative tasks with precision.
• Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly.
• Promote and upsell dental services and products to support patient care.
• Be a key part of creating a positive, friendly atmosphere in the practice.

Skills

Customer service

Receptionist

Communication

Multitasking

Team player

Tools

Booking systems

Patient records software

Job description

Job Type: Contract Job Sector: Health, Medicine Region: North West Location: Nantwich Salary Description: Competitive Salary + practice performance bonus scheme Posted: 21/09/2026 Recruiter: Rodericks Dental Job Ref: rodericks/TP/EDS/Cheshire/Receptionist/10579

Role Description

Dental Receptionist- Zero Hours ContractEmergency Dental ServiceCheshire & Merseyside - Out of HoursDentistry, RedefinedRealise Your Potential in a Caring, Supportive Environment because your smile matters too.At Rodericks Dental Partners, we know that every great patient experience starts the moment someone walks through our doors — and that begins with you. As a clinically led dental group, we’re passionate about creating practices where our people feel valued, respected, and proud of the service they deliver. Here, you won’t just manage appointments; you’ll play a vital role in patient care and the success of the practice.This is more than a front desk role — it’s a platform for professional fulfilment and personal growth.

Your Future with Rodericks Dental Partners:

• A Role That Matters – Be the friendly face and reassuring voice that sets the tone for every patient’s visit, helping them feel comfortable and cared for.
• A Supportive Team – Work alongside skilled dental professionals in a collaborative environment where everyone’s contribution is valued.
• Professional Growth – We’re committed to helping you develop your skills and confidence, with opportunities for training and progression across our network.
• Variety Every Day – From managing diaries to processing payments and supporting patients with information about treatments, no two days are ever quite the same.
• Opportunities Across the UK – With over 220 practices nationwide, your career with us can grow wherever life takes you.

What We Offer:

• Extra holiday accrual in line with length of service (LOS)
• An additional personal day each year
• Supportive team environment and structured onboarding
• Opportunities for development and career progression

What You’ll Be Doing:

• Provide a warm, professional welcome to patients and visitors
• Manage appointment bookings and maintain accurate patient records
• Process payments and handle administrative tasks with precision
• Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly
• Promote and upsell dental services and products to support patient care
• Be a key part of creating a positive, friendly atmosphere in the practice

Skills and Experience We’re Looking For:

• Previous experience in a customer service or receptionist role is desirable
• Confident communicator with a professional, approachable manner
• Ability to multitask and stay calm under pressure in a busy environment
• Attention to detail and good IT skills for handling bookings and records
• A team player who thrives on helping others

Hear From a Colleague:

Working for a 7 surgery practice has its challenging days, it does get quite busy, but I thoroughly enjoy it. I enjoy working here because of the people I work with and the patient rapport I have built over the years. Recently been awarded Employee of the Month – Runner up, which was very unexpected. I am always supported by the Practice Manager and the team, the Practice Manager will always go out of their way to help, no favour is too big or too small. They care deeply about their staff and it shows. I would recommend working here as you build relationships with the staff members, you don't just become a team, you become family. Emma, Receptionist

Our Culture and Values:

Exceptional patient care begins with professionals like you. At Rodericks Dental Partners, we believe that when you’re valued, supported, and empowered, it shows in your work, your confidence, and your smile. That’s why we offer professional development, recognition for your contributions, and a team that truly cares. Because here, your smile matters too. Join a team where your skills are appreciated, your ideas are heard, and your future is full of opportunity.

At Rodericks Dental Partners Group, we believe it is in both your interest and ours to keep you informed about future job opportunities within our organisation. Therefore, when you apply for a role with us, you will automatically be enrolled to receive notifications about future vacancies via email, SMS, or telephone. If you prefer not to receive these updates, you can opt out at any time by adjusting your preferences in your personal profile settings within your Tribepad account after submitting your application. For further information on how we handle your personal data during the recruitment process, please refer to our Privacy Policy here: Rodericks Dental Partners - Privacy Policy.