Receptionist

Eden Girls' School, Waltham Forest; London Borough of Croydon; On-site; GBP 21,000 - 26,000; Full time

Job summary

Eden Girls' School, Waltham Forest is seeking a capable business support professional to deliver outstanding customer service to pupils, teachers and stakeholders. You will be a key member of the school’s business support team, ensuring smooth administration and relationships across the school community.

You will bring a strong background in administration, reception duties and the use of MS Office and school databases, supporting efficient processes and a high standard of service.

Qualifications

• NVQ Level 1/2 or equivalent qualification with GCSE literacy and numeracy to standard.
• Experience in an administrative/reception role.
• Proven experience of dealing with people in person or by phone to required service standards.
• Experience using IT software packages (e.g. MS Office) and databases in schools.
• Understanding of school processes and systems to deliver effective customer care.

Skills

Customer service

Organisation

Communication

Reception experience

Teamwork

Education

NVQ Level 1/Level 2 or equivalent

GCSE literacy and numeracy

Tools

MS Office

Databases

Job description

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• A NVQ Level 1/Level 2 or equivalent qualification. Good level of literacy and numeracy skills to GCSE standard or experience in relevant discipline.
• Experience in an administrative/reception role.
• Proven experience of dealing with people, either in person or over the telephone to the required standards of service.
• Experience of effective use of IT software packages e.g. MS Office and data bases and its application in schools.
• Understanding of relevant processes and systems in use within schools to deliver effective customer care.