Receptionist

No5 Barristers' Chambers; London; On-site; GBP 22,000 - 27,000; Full time

Job summary

A high-end restaurant in North London is seeking a skilled receptionist to enhance guest experience. The ideal candidate will demonstrate excellent communication and customer service skills, manage reservations, and maintain a welcoming environment. Join our dynamic team and assist in providing exceptional service in a fast-paced hospitality setting.

Qualifications

• Proven experience as a receptionist or similar customer service role.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Friendly demeanor with a passion for exceptional customer service.

Responsibilities

• Greet guests as they arrive, providing a warm welcome.
• Manage reservations and customer inquiries efficiently.
• Maintain a clean reception area and assist staff for smooth operations.

Skills

Communication

Customer Service

Organizational Skills

Multitasking

Education

High school diploma or equivalent

Tools

MS Office

Reservation management software (Sevenrooms)

Job description

No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry.

Responsibilities:

Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry.

Responsibilities:

Greet guests as they arrive at the restaurant, providing a warm and friendly welcome

Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner

Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions

Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions

Handle guest complaints and resolve issues in a professional and courteous manner

Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available

Work closely with restaurant staff to ensure a seamless guest experience

Perform administrative duties such as data entry, filing, and scheduling appointments as needed

Requirements:

High school diploma or equivalent

Proven experience as a receptionist or in a similar customer service role

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Ability to work in a fast-paced environment and handle multiple tasks simultaneously

A friendly and welcoming demeanor with a passion for providing exceptional customer service

Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).