Receptionist

Markel; Leeds; On-site; GBP 22,000 - 26,000; Full time

Job summary

A Fortune 500 company in Leeds is seeking a receptionist to support the Front of House team. The ideal candidate will excel in customer service and administration, managing calls and facilities with precision. Responsibilities include greeting clients, maintaining office security, and providing general administration support. Strong communication, organizational skills, and first aid training are beneficial. This role offers a competitive salary, annual bonus, and comprehensive benefits including holiday and pension schemes.

Benefits

Competitive salary

Annual bonus

25 days paid holiday

Pension scheme

Private medical and dental cover

Life assurance

Income protection

Travel insurance cover

Qualifications

• Demonstrate strong communication and organisational skills.
• Good IT skills with attention to detail.
• Excellent customer service skills required.
• Demonstrate first class client care and communication.
• Be able to multitask with excellent time-management skills.
• Knowledge of commercial health and safety is a plus.
• First aid and fire marshal training are beneficial.

Responsibilities

• Be the Front of House at the Leeds office.
• Meet and greet clients ensuring facilities are managed.
• Provide facilities support to Operations Manager.
• Manage general office admin and post distribution.
• Deliver excellent customer service for reception calls.
• Maintain security and health/safety standards.
• Support administration across National Market UK offices.

Skills

Communication skills

Organisational skills

Customer service skills

IT skills

Time-management skills

Team player

Job description

Do you have great customer service & administration skills and want to progress your career? Come and help support our Front of House team here at Markel on a 12-month fixed-term contract.

The opportunity

We are looking for a receptionist with excellent customer service skills to join our operations office support team to be based in our Leeds office.

What you’ll be doing

• Be a part of the Front of House face of our Leeds office
• Meet and greet all clients and associates including managing conference facilities and room bookings/catering requirements of the Leeds office
• Provide facilities support to Operations Manager
• Be responsible for general office admin including ensuring all post is managed and distributed in a timely manner adhering to any SLA’s, deadlines and data protection regulations
• Provide excellent customer service for inbound reception calls maintaining service levels
• Ensure all security and H&S requirements are maintained when welcoming visitors within required standards in line with relevant procedure
• Provide administration support to all National Market UK offices
• Support services and facilities, manage stock control within the office ensuring that supplies are adequate at all time

Must-haves

• Demonstrate strong communication and organisational skills with an ability to prioritise workload
• Good IT skills including strong attention to detail and accuracy managing and logging calls
• Excellent customer service skills
• Demonstrate first class client care and communication skills across all levels
• Effective team player, demonstrate positive and co‑operative interaction with team members
• Be able to multitask and have excellent time‑management skills, with the ability to prioritise tasks
• Demonstrate knowledge of commercial health and safety
• First aid and fire marshal training

Who we are

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you

• A great starting salary plus annual bonus & strong benefits package…
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [e-mail] or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.