Receptionist

Hilton Worldwide, Inc.; Leeds; On-site; GBP 12,000 - 14,000; Part time

Job summary

A leading hospitality company in Leeds is looking for a Receptionist. Join the Front Office team to create memorable guest experiences while providing exceptional customer service. The ideal candidate is friendly and passionate about hospitality. This role offers competitive pay and growth opportunities within the company.

Benefits

Hourly rate of £12.27 per hour

Smart uniform provided

Free and healthy meals when on duty

Growth opportunities: Reception Team Leader or Supervisor

Personal Development programmes

Team Member Travel Program

High-street discounts

Holiday: 28 days increasing to 33 days

Qualifications

• Eager to be part of a team of like-minded professionals.
• Demonstrate exceptional levels of customer service.
• Knowledge of all room categories and hotel facilities.

Responsibilities

• Create memorable experiences for guests.
• Ensure the warmest welcome.

Skills

Customer service

Teamwork

Friendly demeanor

Job description

Job Title: Receptionist (HOT0C0ER)

Job Description

Job Number

HOT0C0ER

Work Location

Hilton Leeds City Hotel, Neville Street, Leeds LS1 4BX

Benefits & Compensation

• Hourly rate of £12.27 per hour
• Smart uniform provided
• Free and healthy meals when on duty
• Growth opportunities: Reception Team Leader or Supervisor
• Personal Development programmes
• Court Responsibility programmes – find out more at https://cr.hilton.com
• Team Member Travel Program – discounted hotel nights and 50% off Food & Beverages
• Team Member Referral Program
• High‑street discounts with Perks at Work
• Holiday: 28 days including bank holidays, increasing yearly up to 33 days
• Discounted dental and health cover
• Guest Experience Day after successfully passing probation
• Modern & inclusive Team Member areas

About the Role

You will join the Front Office team, working in the Reception area of the hotel.

What You'll Do

• Create memorable experiences for guests, ensuring the warmest welcome
• Demonstrate exceptional levels of customer service and knowledge of all room categories and hotel facilities

Who We're Looking For

• Friendly, positive, passionate, and eager to be part of a team of like‑minded professionals

Company Overview

Welcome to a world of opportunities at the UK’s #1 Great Place to Work 2025, as voted by our team members. No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from managers and colleagues, there is always an opportunity to develop and grow.

Our Mission

At Hilton, It Matters Where You Stay, but the stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.

Job Functions

Guest Services, Operations, and Front Office