Receptionist

Oliver Valves Ltd; Knutsford; On-site; GBP 20,000 - 25,000; Part time

Job summary

A family-owned valve manufacturer in the UK is seeking a Receptionist to provide excellent customer service and manage administrative tasks. The role involves greeting visitors, handling phone calls, and maintaining an organized reception area. Ideal candidates should have previous receptionist experience and strong interpersonal skills. Additional benefits include access to an Employee Assistance Programme, pension scheme, and medical cash plan. This opportunity provides a supportive environment for your career growth.

Benefits

Employee Assistance Programme

Company pension scheme

Medical cash plan benefits

Training opportunities

Long service awards

Increased annual leave based on service

Qualifications

• Prior experience as a receptionist is required.
• Strong organisational skills and attention to detail are essential.
• Ability to manage time effectively in a fast-paced environment.

Responsibilities

• Greet and direct visitors in a professional manner.
• Answer incoming phone calls and respond to inquiries.
• Maintain a clean and organized reception area.
• Schedule and coordinate meetings.
• Handle incoming and outgoing mail.
• Manage purchase requisitions and orders.

Skills

Customer service skills

Excellent verbal communication

Excellent written communication

Time management

Supplier coordination

Organisational abilities

Multitasking

Tools

Microsoft applications

Job description

Role: Receptionist

Location: Knutsford, Parkgate Industrial Estate

Working Hours: Two days, 8:30am till 5pm. 16 hours per week. Salary is pro rata.

We are looking for a receptionist to join our team in Knutsford. This is an exciting time to join the fastest growing and most successful family-owned valve manufacturer in the UK.

About Us

With over 45 years of valve technology innovations, Oliver Valves is a global leader in the design, manufacture, and supply of high-quality valves and valve systems, serving industries such as oil and gas, petrochemical, and other critical sectors. We have won recognised awards for Export, Manufacturing and Growth – as well as the coveted Queens Award and more recently Kings Award for Industry. We're a profitable, privately owned, and fast-moving company looking for talented individuals to join our team and deliver our strategic objectives.

What You'll Be Doing

• Greet and direct visitors, clients, suppliers, and delivery personnel in a professional manner.
• Answer and route incoming phone calls, respond to basic inquiries about products and services.
• Maintain a clean, organized reception and waiting area.
• Handle incoming and outgoing mail.
• Schedule and coordinate meeting rooms / internal appointments.
• Assist with general administrative tasks.
• Obtain quotations, process purchase requisitions and purchase orders in the ERP system.
• Maintain up-to-date records of suppliers’ price lists and delivery schedules.
• Communicate with suppliers to confirm order status, delivery timelines, and resolve minor discrepancies in quantity or pricing.
• Monitor and reorder office and factory consumables to avoid shortages.

What You'll Bring

• Customer service and interpersonal skills
• Excellent verbal and written communication skills
• Time management
• Supplier coordination and negotiation basics
• Strong organisational and multitasking abilities with attention to detail
• Prior experience as a receptionist
• Computer literate, with the ability to use Microsoft applications

What's On Offer

• Access to an Employee Assistance Programme, offering free and confidential support.
• A company pension scheme to help you plan for the future.
• Medical cash plan benefits, covering essential healthcare costs such as dental treatment, check‑ups, optical care, physiotherapy, and more.
• Training opportunities to support your career development.
• Long service awards, recognising your continued commitment.
• Increased annual leave based on length of service