Receptionist

NHS National Services Scotland; Inverness; On-site; GBP 20,000 - 25,000; Part time

Job summary

A regional health service provider in Inverness is seeking experienced reception staff for the Emergency Department. The suitable candidate should possess excellent communication and organisational skills, with at least two years of office experience. The role entails handling administrative tasks and dealing with patient enquiries while working a part-time schedule of 18 hours per week. This is a fantastic opportunity to work in a dynamic healthcare setting and contribute positively to patient care.

Qualifications

• At least two years of office experience.
• Experience dealing with patient and relative enquiries.
• Ability to update department's information system.

Responsibilities

• Work within the clinical area and reception as needed.
• Undertake a range of administrative duties.
• Use specialist systems for various tasks.

Skills

Excellent communication skills

Organisational skills

Accurate keyboard skills

Good understanding of Microsoft Office

Education

Good educational background

Job description

An opportunity has arisen for experienced reception staff to work within the clinical area of the Emergency Department, Raigmore Hospital, Inverness. You will be based predominately within the clinical area but be required to work between there and the reception area as demand requires.

We are looking for a self‑motivated person with excellent communication and organisational skills to join the team. You will have a good educational background with at least two years office experience, accurate keyboard skills and working knowledge of Microsoft Office.

The post will require the successful candidate to undertake a range of administrative duties including the use of specialist systems, dealing with patients and relatives enquiries, and updating the department’s information system.

This post is 18 hours per week averaged over a 3‑week rolling rota.

The hours worked are from 10:00‑16:00 and 16:00‑22:00.

For any informal enquiries please email: [e-mail]

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

ADDITIONAL INFORMATION FOR CANDIDATES

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NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles across Highland and Argyll & Bute.

We employ over 10,700 people, making us one of the biggest employers in the area. As an organisation, we make a very significant contribution to the local economy.

Our staff are also important members of our communities. Our greatest asset is our workforce, and the way we go about our work comes from the values and behaviours we demonstrate on a daily basis. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and social care values.

• Care and compassion
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• Openness, honesty and responsibility
• Quality and teamwork