Receptionist

H.R. Smith (Technical Developments) Limited; Hereford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A global market leader in aerospace equipment is seeking a dedicated Receptionist to join their team in Hereford. The role involves providing essential administrative support, managing communications, and ensuring a welcoming environment for visitors. The ideal candidate will have strong organizational skills, proficiency in Microsoft Office, and experience in reception duties. This full-time position offers a stable working environment with no evening or weekend duties, alongside a range of employee benefits including bonuses and holiday accrual.

Benefits

Free onsite parking

Free refreshments

Casual dress

Company social events

Life insurance scheme

Qualifications

• Highly proficient in Microsoft Office suite software including Excel and Outlook.
• Previous experience in reception duties and meeting and greeting.
• Administrative experience, filing and processing documentation.

Responsibilities

• Answer incoming telephone calls and transfer callers to relevant staff members.
• Organise visitor refreshments when requested by Directors or Senior Management.
• Assist Directors with personal and business administration.

Skills

Communication skills

Customer service

Organizational skills

Microsoft Office suite

Reception duties

Job description

RECEPTIONIST - ROTHERWAS, HEREFORD

If you are looking for a new challenge with a global market leader that designs and manufactures aerospace search and rescue equipment, HR Smith Group of Companies is the ideal fit.

We have over five decades of experience and are dedicated to finding the perfect solutions for our customers. We are a world leader in airborne antennas, search & rescue equipment and aerospace electronics, and we are currently seeking an enthusiastic person to provide secretarial and reception duties in our Business Administration Centre.

Role Responsibilities

• Answer incoming telephone calls and transfer callers to relevant staff members.
• Reception duties including meeting and greeting visitors and guests, issuing visitor passes.
• Organise visitor refreshments when requested by Directors or Senior Management.
• Process and distribute incoming post, faxes and e‑mails.
• General administrative duties: stock control and ordering of stationery, updating telephone lists as required, photocopying.
• Control bookings of company vehicles for authorised company drivers.
• Control bookings of meeting rooms as required.
• Assist Directors with personal and business administration.

Essential Experience

• Highly proficient in Microsoft Office suite software, including Excel and Outlook.
• Previous experience in reception duties and meeting and greeting.
• Secretarial experience with diary management and scheduling.
• Administrative experience, filing and processing documentation.

Job Requirements

• Outstanding communication, interpersonal, customer service and organisational skills.
• Excellent face‑to‑face and telephone communication and interpersonal skills.
• Presentable, self‑disciplined and able to work under pressure.
• Approachable with a willingness to help.
• Maintain a very high degree of confidentiality.

Benefits

• Free onsite parking.
• Free refreshments (tea and coffee).
• Casual dress.
• Company social events.
• Opportunity for company bonuses.
• Cost of living reviews carried out annually by the Directors.
• Twenty days holiday plus bank holidays and your birthday off (to be taken any time in the year).
• Long‑service holiday accrual scheme: one extra holiday day per year from 5‑10 years’ service up to a maximum of 26 days.
• Life insurance scheme – 3× annual salary.

We have a positive, professional and welcoming environment; you will have the opportunity to work within a fully integrated multidisciplinary business. We offer good job security and stability with career development opportunities for the right candidate.

Job Details

• Full‑time position.
• Hours are based on a 40‑hour week, Monday to Friday 8.00 am to 4.30 pm with half an hour each day for lunch.
• No weekend, evening or bank holiday working.
• Salary commensurate with experience.
• Free internal training provided as required.
• Opportunities to progress, promote internally and up‑skill.
• Due to the nature of the business being a manufacturing environment, working from home arrangements are not available.

To learn more about one of Herefordshire’s largest hi‑tech companies, please visit our website: www.hr-smith.com. If you are interested in this role, please email your CV to [e-mail].

HR Department, H R Smith Group of Companies, Unit 416, Tarsmill Court, Rotherwas Industrial Estate, Hereford, HR2 6JZ.