Receptionist

Malmaison Belfast; Harrogate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel brand in Harrogate is looking for an energetic Receptionist to enhance guest experiences. You will greet guests, assist with inquiries, and uphold high service standards. Ideal candidates have a passion for hospitality and a desire for career advancement through internal training and development. Join us to create unforgettable memories for guests in a vibrant work environment.

Benefits

Internal development and progression opportunities

Apprenticeship scheme available after probation

Generous employee benefits

Qualifications

• Friendly, passionate and energetic attitude.
• Ability to deal with various guest queries effectively.
• Commitment to delivering excellent customer service.

Responsibilities

• Welcome and check-in guests with a smile.
• Address guest queries and ensure a pleasant stay.
• Set the tone for the guest experience at the hotel.

Skills

Natural hospitality charm

Passion for service

High standards in customer service

Job description

Receptionist, Hotel Du Vin

£12.30 per hour, 14 hours per week

Permanent contract

Hotel du Vin, Harrogate

We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin.

You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel du Vin.

You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.

As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

High standards will be second nature to you? You love people and making guests smile everyday knowing you have delivered celebrity service? You want to be part of something different, working with the best food, drink and a brand you will be proud of?

At Hotel du Vin we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Hotel du Vin – we actively encourage internal development and progression, Onwards and Upwards.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.