Receptionist

The Education Space; Greater London; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Eden Girls’ School, Waltham Forest in the United Kingdom is seeking a capable business support assistant to join the school’s administration team. You will provide frontline support to pupils, teachers and stakeholders, delivering a responsive and friendly customer service experience in a busy school environment.

We’re looking for an individual with an NVQ Level 1/2 or equivalent, good literacy and numeracy, and experience in an administrative/reception role.

Qualifications

• NVQ Level 1/2 or equivalent qualification.
• Good literacy and numeracy to GCSE standard.
• Experience in an administrative/reception role.
• Proven experience dealing with people in person or over the telephone.

Responsibilities

• Provide business support to pupils, teachers and wider stakeholders.
• Deliver outstanding customer service and front-line support.
• Develop and maintain relationships across the school and Star community.
• Manage administrative tasks and data entry to support daily operations.

Skills

Customer service

Organisation

IT skills

Education

NVQ Level 1/2

GCSE literacy/numeracy

Tools

MS Office

School databases

Job description

Employer Eden Girls' School, Waltham Forest

Location United Kingdom

Working Pattern term-time

Advertised 27/10/2026

Reference JOB-1793113833384-FF93

Salary £26,016 - £26,427 per year

Contract PERMANENT

Closing Date 08/11/2026 at 00:00

About this Role

Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.

Eden Girls’ School, Waltham Forest is a Muslim faith-based secondary school for girls, for pupils from all faiths and none. We opened in 2014 and, like all Star schools, we have a leadership specialism. We are proud to be one of the highest performing schools in the country, with a Progress 8 score of +1.2 for our 2023 GCSE results. We were graded as ‘Outstanding’ in all areas by Ofsted during our latest inspection in September 2022.

We have an exemplary reputation for excellence in every aspect of school life. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school's business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills, with extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• A NVQ Level 1/Level 2 or equivalent qualification. Good level of literacy and numeracy skills to GCSE standard or experience in relevant discipline.
• Experience in an administrative/reception role.
• Proven experience of dealing with people, either in person or over the telephone to the required standards of service.
• Experience of effective use of IT software packages e.g. MS Office and data bases and its application in schools.
• Understanding of relevant processes and systems in use within schools to deliver effective customer care.

Interview Date: W/C Monday, 9 November 2026.

Proposed Start Date: Tuesday, 1 December 2026.

We are committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced DBS check and other pre-employment checks. We welcome applications from all backgrounds and are committed to equality of opportunity.