Receptionist

Hilton Worldwide, Inc.; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent hospitality group is seeking a Receptionist for their Glasgow hotel. In this role, you will provide reception services and ensure guests have a memorable experience. The ideal candidate is friendly, positive, and passionate about customer service. Competitive hourly rate and various perks are offered in a supportive team environment.

Benefits

Smart uniform provided

Free meals when on duty

Personal development programs

Discounted hotel nights

28 days holiday including bank holidays

Discounted health cover

Qualifications

• Must have a friendly, positive, and passionate attitude.
• Eagerness to work as part of a team.

Responsibilities

• Provide reception services for guests from check-in to check-out.
• Contribute to guest satisfaction through outstanding service.
• Deliver a warm welcome and maintain high customer service levels.

Skills

Friendly attitude

Positive attitude

Customer service

Job description

Overview

Receptionist role at Hilton Glasgow Hotel, 1 William Street, Glasgow G3 8HT. The Receptionist provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out as required. You will join the Front Office team, working in the Reception area of the hotel. You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!

Responsibilities

• Provide reception services for guests from check-in to check-out as required.
• Join the Front Office team in the Reception area and contribute to guest satisfaction through outstanding service.
• Deliver a warm welcome and maintain high levels of customer service, with knowledge of room categories and hotel facilities.

What we offer

• Hourly Rate of £12.27
• Smart uniform provided and laundered
• Free and healthy meals when on duty
• Grow your Career – Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through Corporate Responsibility programmes
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking (depending on availability)
• Discounted Taxi when public transports stop running
• Guest Experience Day after successfully passing probation
• Modern and inclusive Team Member’s areas

Qualifications

• Friendly, positive, passionate attitude and eagerness to be part of a team of likeminded professionals