Receptionist

Moor Hall Hotel & Spa; Falfield; On-site; GBP 10,000 - 40,000; Full time

Job summary

A family-run hotel in Falfield seeks a Full-Time Receptionist to join their front desk team. Ideal candidates will be friendly, organized, and committed to excellent customer service. The role includes varied shifts and offers competitive pay up to £12.21 per hour, along with additional benefits like holiday entitlement and dining discounts. Join our supportive and enthusiastic team today!

Benefits

Pay for all hours worked

Additional holiday entitlement for long service

Enhanced pay for bank holidays

Access to Company Reward Scheme

Generous hotel and dining discounts

Employee Assistance Programme

Free onsite parking

Uniform provided

Meals on duty

Responsibilities

• Provide exceptional customer service at the front desk.
• Assist guests with check-in and check-out procedures.
• Handle guest inquiries and requests efficiently.

Skills

Friendly, approachable personality

Excellent communication skills

Organisational skills

Ability to multi-task

Collaborative team player

Desire to go the extra mile

Job description

Join Our Team as a Full Time Receptionist at The Gables Hotel.

Location: The Gables Hotel, Falfield, Gloucestershire.

Position: Receptionist (Full-Time)

Hours: 37.5 hours across 5 days, including weekends and a variety of shift patterns.

Are you passionate about providing exceptional customer service?

We are looking for a welcoming and enthusiastic Receptionist to become part of our fantastic front desk team. This is a brilliant opportunity for someone who thrives in a people-facing role and wants to grow their hospitality career in a supportive, family-run environment.

What We’re Looking For

• A friendly, approachable personality with a positive, can-do attitude
• Excellent communication and organisational skills
• Ability to multi-task and work collaboratively in a fast-paced team environment
• A strong desire to go the extra mile for our guests

What We Offer

• A permanent full-time contract
• Up to £12.21 per hour
• Pay for all hours worked
• Additional holiday entitlement for long service
• Enhanced pay for working on key bank holidays
• Access to our Company Reward Scheme
• Generous hotel and dining discounts
• Employee Assistance Programme
• Free onsite parking
• Uniform provided
• Meals on duty

This is your chance to join a well-established, family-run business.

Apply now and bring your enthusiasm to our front desk team!