Receptionist

Crest Recruitment; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A national residential developer in Eastleigh seeks a Receptionist/Office Administrator to provide administrative support to the Customer Care team. You will manage reception duties, maintain a presentable reception area, and coordinate meetings. The ideal candidate has strong communication skills and a friendly personality. This role offers a competitive salary, a company bonus scheme, and various benefits including 25 days of holiday, healthcare, and a pension scheme.

Benefits

Competitive base salary

Company bonus scheme

25 days holiday plus bank holidays

Company pension scheme

Private healthcare

Life assurance

Extensive choice of corporate benefits

Qualifications

• Previous experience as Administrator / Receptionist, ideally in a customer care background.
• Flexibility for cover in the job share part with morning receptionist.
• Ability to be well organized.

Responsibilities

• Provide administrative support to Customer Care team.
• Answer calls professionally and efficiently.
• Ensure reception area is presentable and visitors are welcomed.

Skills

Customer care champion

Excellent written and verbal communication

Excellent telephone manner

Friendly, bubbly personality

Organizational skills

Self-motivated with high attention to detail

Team player

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Receptionist/Office Administrator - 5* national residential developer

Receptionist/Office Administrator - Introduction:

• Role: Receptionist/Office Administrator - working in Customer Care team
• Reporting to: Head of Customer Care and Office Manager
• Salary: Competitive base salary and bonus
• Location: Eastleigh, Southampton
• Working arrangements: Monday to Friday 9am to 5pm with one hour for lunch
• Immediately available

About the role

This is an exciting opportunity for an Receptionist/ Office Administrator - to work in our South Coast office based in. The hours are 9.00am - 5.00pm Monday to Friday with one hour for lunch.

The purpose of the role is to provide administrative support, primarily to our Customer Care team, but also other general admin duties. In the afternoons, whilst still carrying out the admin duties, you will need to ensure all calls are answered in a professional and timely manner and that paperwork in relation to the departments and regional offices are sorted and distributed effectively and efficiently.

The role will include

• 9am - 12pm Office Administrator for customer care team
• 1pm - 5pm Afternoon Receptionist still being able to carry out admin duties
• To provide and perform general administration support to our customer care team
• General reception/switchboard duties in the afternoons including ensuring that reception area is presentable and visitors are dealt with quickly and efficiently.
• Receipt and co-ordination of deliveries to relevant departments ensuring that they are notified and to facilitate prompt collection.
• Responsibility for allocation, booking and co-ordination of meeting rooms.
• Cover morning receptions holidays and on the odd occasion sickness leave if a period of more than 1 day.

About you

• A champion for customer care
• Excellent written and verbal communication skills
• Excellent telephone manner
• Previous experience as Administrator / Receptionist, ideally a customer care background
• Friendly, bubbly personality
• Flexibility for cover in the job share part with morning receptionist
• Computer literate with experience of a number of different packages including Microsoft Word, Excel, Power Point and Outlook
• Ability to be well organised, self-motivated with high attention to detail
• Team player

Benefits package

• Competitive base salary
• Company bonus scheme
• 25 days holiday plus bank holidays
• Company pension scheme
• Private healthcare
• Life assurance
• Extensive choice of corporate benefits