Receptionist

The Ivy Collection; City of Westminster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious restaurant group in the City of Westminster is seeking a Receptionist who excels in customer service. The role involves welcoming guests warmly and ensuring they receive excellent hospitality throughout their experience. Candidates should possess strong English skills and professionalism, as well as the ability to address any concerns. The position offers competitive hourly pay and opportunities for career development in a vibrant dining environment. Embrace a career with a market leader in the hospitality industry.

Benefits

Competitive Industry pay (Hourly + Tronc)

Management Career Development Program

Extra holiday allowance

50% staff discount

Birthday day off

Refer a Friend Bonus

Access to retail and travel discounts

Guaranteed 20 hours minimum contract

Qualifications

• Experience in a customer-facing role is required.
• Ability to deal with guest and team member needs confidently.
• Advanced English language skills.

Responsibilities

• Ensure guests receive a warm and professional welcome.
• Provide information on special offers to guests.
• Relay allergen concerns accurately to the kitchen.

Skills

Excellent English language skills

Professionalism

Ability to relay allergen concerns

Job description

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

Benefits & Rewards

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments
• Extra holiday allowance for length of service, up to 5 extra days after 5 years
• 50% staff discount for you and up to 3 friends when you dine in our restaurants
• Celebrate career anniversaries with a gift voucher to dine in our restaurants
• You can take your Birthday as a day off – Guaranteed!
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Receptionist will include ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or any specials that may be on offer. You’ll relay any allergen concerns to the kitchen quickly and accurately.

About you

You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Job Details

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: available on the weekends
Salary: £13.76 – £14.26 hourly
Starting time: Immediate start!

About The Ivy Collection

With a rich history and an enviable reputation, The Ivy Collection is a market leader in prestige restaurants. We have exciting future ahead of us as we continue to open our iconic restaurants across the UK and Ireland.