Receptionist

Sodexo Ltd; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A global service provider in London is seeking a professional Receptionist to join their front-of-house team. You will be the first point of contact for visitors, delivering outstanding customer service and ensuring a positive first impression. The ideal candidate will have a warm demeanor and excellent communication skills. This full-time role offers a supportive work environment with various employee benefits.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Lifestyle rewards

Financial tools & retirement plan

Cycle to Work

Paid volunteering day

Qualifications

• Warm, approachable manner with a passion for customer service.
• Confidence using technology and excellent communication skills.
• Discretion and professionalism when managing confidential information.

Responsibilities

• Welcome visitors with warmth and professionalism.
• Deliver outstanding customer service managing check-in operations.
• Maintain a clean and organized reception area.
• Foster strong relationships across departments.

Skills

Outstanding customer service

Excellent communication skills

Strong organisational abilities

Professional telephone manner

Ability to build rapport

Job description

Job Details

• 40 hours per week
• Monday to Friday
• £14:30 per hour
• 08:00 till 17:00

Overview

Are you someone who takes pride in creating a great first impression and delivering exceptional service? At Sodexo, we’re looking for a friendly and professional Receptionist to join our dedicated front-of-house team. In this pivotal role, you’ll be the first point of contact for visitors and employees, ensuring every interaction reflects the high standards and vibrant culture of one of the world’s leading technology companies.

Responsibilities

• Welcome all visitors, clients, and employees with warmth and professionalism, creating a positive first impression and ensuring everyone feels valued.
• Deliver outstanding customer service by managing check-in and switchboard operations in line with our security and GDPR requirements.
• Use reception tools to coordinate, guide, and support guests, ensuring a seamless and memorable visitor experience from arrival to departure.
• Maintain a clean, organised, and professional reception area, completing regular checks and partnering with service teams to uphold a consistent five-star standard.
• Foster strong working relationships across departments, embracing a collaborative “One Team” approach and providing support where needed.
• Proactively identify opportunities to enhance efficiency and the visitor experience, escalating issues appropriately and contributing to a culture of excellence.

What We’re Looking For

• A warm, approachable manner with a genuine passion for providing outstanding customer service.
• Confidence using technology, excellent communication skills, and a professional telephone manner.
• Strong organisational abilities, with flexibility to adapt and prioritise in a fast-paced environment.
• Discretion and professionalism when managing confidential information or sensitive situations.
• The ability to build rapport and communicate effectively with a wide range of people, from visitors to senior leaders.
• A polished, professional appearance and a positive, solution-focused attitude that reflects Sodexo and Microsoft’s commitment to excellence.

What We Offer

Working with Sodexo is more thana job; it’s a chance to be part of something greater.You’ll belong in acompany and team that values you for you; you’ll act with purpose and have animpact through your everyday actions; and you’ll be able to thrive in your ownway. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Excited to grow with a team thatvalues you? Don’t wait—apply today, and let’s build something amazing together.