Receptionist

Greene King; Brighton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in Brighton is seeking a Receptionist to create memorable experiences for guests. This role involves greeting customers, checking them in, and addressing any concerns during their stay. Ideal candidates are detail-oriented, passionate about service, and eager to be part of a dynamic team. The position offers competitive pay, growth opportunities, and various employee discounts.

Benefits

Competitive salary

33% discount on food and drink

Access to wage before payday

Retail discounts up to 30%

50% discount at Greene King Inns

Free employee assistance program

Qualifications

• Ability to meet and greet customers warmly.
• Eagerness to resolve customer complaints effectively.
• Commitment to maintaining a safe and clean environment.

Responsibilities

• Provide memorable experiences for customers.
• Check customers into their rooms upon arrival.
• Ensure front of house operations meet safety standards.

Skills

Willingness to learn

Eye for detail

Passion for customer service

Positive attitude

Team player

Job description

Overview

As a Receptionist, you will...

• Provide customers with a heartfelt and memorable experience each and every time they visit
• Meet and greet our customers and check them into their hotel room upon arrival
• Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay
• Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible

What You’ll Bring

• Willingness to learn and expand your skills
• Have a great eye for detail, making sure every pint is poured to perfection
• A passion for giving great service and making sure every customer receives a warm welcome
• A positive can-do attitude and be a real team player

Company Description

As a Receptionist, you will help our customers check in on arrival and support in resolving any issues they may have during their stay. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

We’re called Venture Hotels for a reason: We’re pioneers! And we thrive on originality.

As Greene King’s ventures arm, we’re here to push boundaries. And we’re driven by a team that sees every day as an opportunity to go beyond the ordinary.

The result: hotels with a unique sense of place that locals can feel proud of.

So, if you love where you live, join us and inspire other people to love it, too.

Additional Information

We’re all about rewarding our teams hard work, that’s why…

You’ll receive a competitive salary, tronc payments and pension contribution as well as:

• The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Wage Stream – Access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank
• Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!