Receptionist

Maternity Fitness; Birmingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local medical practice in Birmingham is seeking a part-time receptionist. The ideal candidate will have excellent IT and administration skills, as well as a professional manner to liaise with patients. Responsibilities include managing appointments and patient documentation while maintaining confidentiality. Flexibility in hours and strong organizational skills are essential.

Qualifications

• Professional manner is needed.
• Confident liaising with patients and team members.
• Ability to work on your own initiative and in a team.

Responsibilities

• Meet and greet patients.
• Telephone reception and message service.
• Documentation management.
• Making appointments on the electronic patient system.
• Filing and scanning clinic letters.
• Updating records.
• Issuing repeat prescriptions.
• Patient related admin tasks.

Skills

Excellent IT skills

Strong administration skills

Ability to work under pressure

Professional manner

Confident liaising with patients

Highly organised

First rate telephone manner

Ability to work on own initiative

Tools

SystmOne

EMIS

Job description

Overview

Great Barr Medical Centre is looking for a part-time receptionist to join the practice team. You will be the first point of contact for patients face to face or by telephone. You will provide a receptionist service and administrative support for management of appointments and records. The centre uses SystmOne but can consider candidates with other IT experience (e.g., EMIS). Training can be provided. Primary care experience is desirable but not required.

Responsibilities

• Meet and greet patients
• Telephone reception and message service
• Documentation management
• Making appointments on the electronic patient system
• Filing and scanning clinic letters
• Ensuring patient confidentiality at all times
• Updating records
• Liaising with patients and the clinical team
• Issuing repeat prescriptions
• Patient related admin tasks

Essential Requirements

• Ability to working on your own initiative and in a team
• Available to work extra/extended hours when required
• Excellent IT skills
• Professional manner
• First rate telephone manner
• Confident liaising with patients and members of the clinical team
• Highly organised
• Strong administration skills
• The ability to work under pressure

Details

Date posted: 21 October 2025

Pay scheme: Other

Salary: £12.21 an hour

Contract: Permanent

Working pattern: Part-time, Flexible working

Reference number: A4072-25-0011

Job locations: 379 Queslett Road, Great Barr, Birmingham, B43 7HB

Job Description

Job responsibilities

• Main Duties will include Meeting and greeting patients
• Telephone reception and message service
• Documentation management
• Making appointments on the Electronic patient system
• Filing and scanning clinic letters
• Ensuring patient confidentiality is maintained at all times
• Updating records
• Liaising with patients and members of the clinical team
• Issuing repeat prescriptions
• Patient related admin tasks

Essential Requirements

• Ability to working on your own initiative and in a team
• Available to work extra/extended hours when required
• Excellent IT skills
• Professional manner
• First rate telephone manner
• Confident liaising with patients and members of the clinical team
• Highly organised
• Strong administration skills
• The ability to work under pressure

For informal enquiries please contact the practice to speak to the Management Team.

Job Type: Part Time

About Us

At Great Barr Medical Centre, we pride ourselves on being a friendly, forward-thinking, and patient-centred practice serving a diverse community in North Birmingham. We are a well-established, high-performing GP surgery with a strong commitment to delivering excellent primary care through innovation, collaboration, and compassion.

Disclosure and DBS

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details: Great Barr Medical Centre, 379 Queslett Road, Great Barr, Birmingham, B43 7HB