Reception Team Member

Whitbread Plc; Wakefield; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality firm in Wakefield is seeking a Reception Team Member for their Premier Inn. This role involves welcoming guests and providing exceptional customer service. You will work 16 hours a week for a fixed-term contract at a pay rate of £12.56 per hour. Ideal candidates will have strong customer service skills and a friendly demeanor. Join a diverse and inclusive team that values your background and ambition.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Company pension and savings schemes

Discounts on various services

Complimentary breakfast for 2 upon joining

Qualifications

• Experience in customer service is preferred.
• Ability to work as part of a team.
• Positive attitude and willingness to learn.

Responsibilities

• Welcome guests and check them in.
• Assist housekeeping to prepare rooms.
• Provide excellent customer service.

Skills

Customer service skills

Friendly personality

Team cooperation

Job description

Reception Team Member

Contract type: Fixed Term

Category: Operations - Reception

Location: Wakefield

We're currently recruiting in our Wakefield City North Premier Inn. Working 16 hours per week, paying up to £12.56 per hour.

Receptionist - Wakefield City North Premier Inn

Come and be a Receptionist at Premier Inn in Wakefield. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE:

Up to £12.56 per hour

CONTRACT TYPE:

Fixed term Contract until 06/03/2026

HOURS:

16 hours per week

LOCATION:

Wakefield City North Premier Inn
Paragon Business Park, Herriot Way, Wakefield, WF1 2UJ

Why you'll love it here:

• Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Premier Inn Wakefield City North as a Receptionist and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non‑binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

Job ref: 124738-4492

Advertised: 26 Nov 2025