Reception Team Member

Whitbread Plc; Twickenham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A major hospitality company in Twickenham is seeking a Reception Team Member to provide excellent customer service at the London Twickenham Stadium Premier Inn. The role offers a fixed-term contract of 24 hours per week, with a pay rate of up to £13.06 per hour. Join a leading team and enjoy various benefits including discounts and a complimentary breakfast upon joining.

Benefits

Training and support

Whitbread Benefits card for discounts

Company pension scheme

Discounts on various services

Complimentary breakfast for 2

Qualifications

• Proven ability to work in a customer-facing role.
• Ability to work flexible hours including weekends.
• Passion for delivering great service.

Responsibilities

• Welcome guests with a warm smile and great service.
• Assist housekeeping to ensure rooms are ready for guests.
• Provide information and support to hotel guests.

Skills

Customer service skills

Friendly personality

Job description

Reception Team Member

Contract type: Fixed Term

Category: Operations - Reception

Location: Twickenham

We're currently recruiting in our London Twickenham Stadium Premier Inn. Working 24 hours per week, paying up to £13.06 per hour.

Receptionist - London Twickenham Stadium Premier Inn

Come and be a Receptionist at London Twickenham Stadium Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in - be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE:

Up to £13.06 per hour

CONTRACT TYPE:

Fixed Term until 28/02/2026

HOURS:

24 hours per week

LOCATION:

London Twickenham Stadium Premier Inn
Chertsey Road, Whitton, Twickenham, TW2 6LS

Why you'll love it here:

• Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you'll do:

Join our team at London Twickenham Stadium Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non‑binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

Job ref: 123830-4492

Advertised: 24 Nov 2025