Reception Team Member

Whitbread Plc; Sefton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company is looking for a Reception Team Member at Premier Inn Southport Central. You'll work 32 hours per week and be responsible for welcoming guests and ensuring a pleasant stay. Ideal candidates should have strong customer service skills and a warm personality. This role offers competitive pay and various benefits, including discounts and a company pension.

Benefits

Company pension

Discounts on accommodation and meals

Complimentary breakfast for 2 upon joining

Qualifications

• Experience in customer service is a plus.
• Friendly personality with a passion for hospitality.

Responsibilities

• Welcome guests with a warm smile.
• Ensure rooms are perfect by collaborating with housekeeping.

Skills

Customer service skills

Communication

Teamwork

Job description

Reception Team Member

Contract type: Permanent

Category: Operations - Reception

Location: Southport

We're currently recruiting in our Southport Central Premier Inn. Working 32 hours per week, paying up to £12.56 per hour.

Come and be a Receptionist at Premier Inn in Southport Central. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in - be it a warm smile or joining up with the housekeeping team to get rooms perfect.

Pay rate: Up to £12.56 per hour

Contract type: Permanent - we don't do zero hours contracts!

Hours: 32 hours per week across 4 days – evenings and weekends included

Location: Premier Inn Southport Central, Marine Drive, Southport, Lancashire, PR8 1RY

Why you’ll love it here

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Company pension and save as you earn scheme.
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.

What you’ll do

Join our team at Premier Inn Southport Central as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

Inclusivity statement

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non‑binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

Job ref: 119246-4492

Advertised: 06 Nov 2025