Reception Team Member

Whitbread Plc; Preston; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Preston is looking for a Reception Team Member. You will greet guests, ensure smooth check-ins, and collaborate with the housekeeping team. This part-time role requires excellent customer service skills and offers a pay rate of up to £12.56 per hour with various employee benefits.

Benefits

Discounts on Premier Inn rooms

Discount off meals in Whitbread Restaurants

Company pension scheme

Complimentary breakfast when joining

Qualifications

• Passion for customer service and interpersonal skills.
• Ability to welcome guests with a warm smile.

Responsibilities

• Welcome guests and check them in.
• Collaborate with housekeeping to ensure rooms are ready.

Skills

Customer service skills

Positive attitude

Job description

Reception Team Member

Contract type: Permanent

Category: Operations - Reception

Location: Preston

We're currently recruiting in our Preston North Premier Inn. Working 16 hours per week, paying up to £12.56 per hour.

Receptionist - Preston North Premier Inn

Come and be a Receptionist at Premier Inn in Preston North. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE:

Up to £12.56 per hour

CONTRACT TYPE:

Permanent – we don't do zero hours contracts!

HOURS:

16 hours per week across 2 days – evenings and weekends included

LOCATION:

Premier Inn Preston North
Garstang Road, Bilsborrow, Preston, PR3 0RE

Why you'll love it here:

• Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you'll do:

Join our team at Premier Inn Preston North as a Receptionist and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non‑binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

Job ref: 123514-4492

Advertised: 21 Nov 2025