Reception Team Member

Premier Inn; Park Central; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel chain is seeking a friendly Receptionist for their Birmingham City Centre location. In this role, you will welcome guests and ensure a pleasant check-in experience. The position offers up to £12.56 per hour on a fixed-term contract with various benefits, including discounts and training opportunities. Join a team dedicated to high hospitality standards and make a difference every day.

Benefits

Up to 60% off hotel rooms

25% off meals in Whitbread Restaurants

Pension and saving schemes

Discounts on shopping and utilities

Complimentary breakfast for 2 when joining

Qualifications

• Ability to welcome guests warmly and assist with check-in.
• Collaborate with housekeeping to maintain room standards.

Responsibilities

• Provide excellent customer service to guests at check-in.
• Be part of a team that ensures high hospitality standards.

Skills

Customer service skills

Friendly personality

Job description

Receptionist – Birmingham City Centre (Exchange Square) Premier Inn Hotel

Come and be a Receptionist at Premier Inn in Birmingham City Centre (Exchange Square). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE: Up to £12.56 per hour

CONTRACT TYPE: Fixed Term Contract until 28/02/2026

HOURS: 18 hours per week

LOCATION: 6 Exchange Square The Priory Queensway, Birmingham B4 6FY

Why you'll love it here:

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.

• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants

• Pension and saving schemes: Company pension and save as you earn scheme

• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more

• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you'll do:

Join our team at Premier Inn Birmingham City Centre (Exchange Square) as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.