Reception - Team Member

Whitbread; Manchester; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Whitbread Benefits card

Pension and saving schemes

Discounts on Whitbread & partner perks

Breakfast for two

Job summary

Whitbread is hiring a Receptionist for the Manchester (Swinton) Premier Inn Hotel. This role is 16 hours per week with a pay rate of up to £13.06 per hour and a permanent contract. You will greet guests, check them in, and work closely with the housekeeping team to ensure rooms are prepared to high standards.

Join the UK's leading hospitality business and be part of a welcoming team that values diversity and inclusion. Training, benefits, and career development opportunities are included.

Qualifications

• Customer service experience preferred.
• Friendly and welcoming personality.
• Ability to coordinate with housekeeping to ensure rooms are ready.

Responsibilities

• Welcome guests at reception and handle check-in/check-out with a courteous approach.
• Coordinate with housekeeping to ensure rooms are ready for guests.

Skills

Customer service

Job description

We’re currently recruiting in our Manchester (Swinton) Premier Inn Hotel. Working 16 hours per week, paying up to £13.06 per hour.

Receptionist – Manchester (Swinton) Premier Inn Hotel

Come and be a Receptionist at Premier Inn in Manchester (Swinton). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE:

Up to £13.06 per hour

CONTRACT TYPE:

Permanent – we don’t do zero hours contracts!

HOURS:

16 hours per week

LOCATION:

219 Bolton Road, Pendlebury, Manchester, M27 8TG

Why you’ll love it here:

• Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Premier Inn Manchester (Swinton) as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

Job ref: 222162-4492

Advertised: 26 Oct 2026