Reception - Team Member

Whitbread PLC; Maidstone; Hybrid; GBP 1,102,000 - 1,799,000; Full time

Benefits offered by this job

Whitbread Benefits card

Company pension

Discounts on goods and services

Have breakfast on us: Premier Inn free

Job summary

Premier Inn Maidstone (A26/Wateringbury) is hiring a friendly Receptionist to greet guests, manage check-in/check-out and coordinate with housekeeping to keep rooms ready. Join the UK’s leading hospitality business, Whitbread, and bring your warm personality to a team that values great service.

This fixed-term contract runs until 27 November 2025 with 23 hours per week and a pay rate of up to £13.06 per hour.

Responsibilities

• Greet guests and check them in/out.
• Answer guest enquiries and resolve issues.
• Coordinate with housekeeping to prepare rooms.

Job description

Receptionist – Maidstone (A26/Wateringbury) Premier Inn Hotel

Come and be a Receptionist at Premier Inn in Maidstone (A26/Wateringbury). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE:

Up to £13.06 per hour

CONTRACT TYPE:

Fixed-term contract until 27/11/2025 – we don’t do zero hours contracts!

HOURS:

23 hours per week

LOCATION:

103 Tonbridge Road, Wateringbury, Nr Maidstone, Kent, ME18 5NS

Why you’ll love it here:

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Premier Inn Maidstone (A26/Wateringbury) as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.