Reception Team Member

Whitbread Plc; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in the United Kingdom seeks a Reception Team Member for the Premier Inn in Chippenham. The ideal candidate will have excellent customer service skills and a friendly personality. Responsibilities include welcoming guests and ensuring a smooth check-in process. The position offers a competitive pay rate of up to £12.56 per hour along with numerous employee benefits, including discounts and a company pension.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in all Whitbread Restaurants

Company pension scheme

Discounts on shops and utilities

Complimentary breakfast for 2

Qualifications

• Passion for customer service and hospitality.
• Ability to work as part of a team.

Responsibilities

• Welcome guests upon check-in.
• Collaborate with housekeeping to ensure rooms are ready.

Skills

Customer service skills

Friendly personality

Job description

Reception Team Member

CAPTION: Job details

• Posting date: 11 November 2025
• Hours: Full time
• Closing date: 11 December 2025
• Location: Chippenham, Wiltshire, SN14 6UZ
• Company: Whitbread
• Job type: Contract
• Job reference: 120578-4492

Summary

Receptionist - Chippenham Premier Inn Come and be a Receptionist at Premier Inn in Chippenham. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in - be it a warm smile or joining up with the housekeeping team to get rooms perfect.

• PAY RATE: Up to £12.56 per hour
• CONTRACT TYPE: Fixed term until 26/02/2026
• HOURS: 16 hours per week
• LOCATION: Chippenham Premier Inn Cepen Park, West Cepen Way, Chippenham, SN14 6UZ

Why you'll love it here:

• Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Company pension and save as you earn scheme.
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.

What you'll do: Join our team at Premier Inn Chippenham as a Receptionist and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.