RECEPTION TEAM LEADER – GLOBAL LAW FIRM £50,000+ AT MOORGATE

www.law-choice.com - Jobboard; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious international law firm in London is seeking a Front of House Team Leader to manage the client service team. This hands-on role involves producing rotas, managing cover, and supporting the FOH Manager while ensuring excellent service to clients. Ideal candidates will have corporate reception experience and a strong focus on customer service. The firm offers a supportive work environment with opportunities for career development.

Qualifications

• Experience as a corporate receptionist in a supervisory role is essential.
• Must be able to work in a high-pressure, customer-focused environment.
• Ability to effectively communicate with all levels of staff.

Responsibilities

• Produce weekly rotas and manage staff cover.
• Record meeting minutes and distribute them.
• Deputise for the FOH Manager and conduct team meetings.
• Coordinate with marketing and Events teams.

Skills

Customer service skills

Team management

Communication skills

Job description

Overview

This renowned and award-winning international law firm is proud of its Front of House, client service team, and is currently recruiting for a Front of House Team Leader.

It’s a ‘hands on’ role, reporting into the FOH Manager, providing a high quality, professional Client Host service to all their clients and visitors.

Responsibilities

• Produce weekly rotas and ensure cover is in place at all times.
• Attend team meetings, record minutes and distribute them to the team.
• Deputise for the FOH Manager and hold regular one-to-one meetings with the Client Host team.
• Work closely with the firm’s marketing and Events teams.

Qualifications

• To apply you will be a corporate receptionist with supervisory experience, from a client-driven environment (law, accounting, merchant/investment banking and similar).
• Be used to a high quality, pressurised customer focused/service environment, and be able to deal with people at all levels and work effectively as part of a team.

Benefits

In return you will be joining one of London’s friendliest firms with an excellent reputation for looking after their staff and offering career growth.