Reception Team Leader

Portico Corporate Reception Management; Camden Town; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading reception management company is seeking a Reception Team Leader to oversee front of house services at a high-profile financial body in Camden Town. This hands-on role requires strong customer service, multitasking, and organization skills. Responsibilities include managing a small team, coordinating events, and performing administrative tasks. Ideal candidates will have a friendly demeanor and relevant experience in a customer-focused environment.

Qualifications

• Proven experience in customer service roles, particularly in a leadership position.
• Strong multitasking abilities and organisational skills.
• Familiarity with administrative duties and front of house services.

Responsibilities

• Oversee the reception team and manage front of house services.
• Be operationally involved while managing the switchboard and inbox.
• Assist with event coordination and manage meeting rooms.
• Update statistics and manuals related to administration.

Skills

Customer service

Multitasking

Organisation

Admin skills

Job description

Are you a customer service professional looking for a new opportunity in corporate reception? We are currently recruiting for a Reception Team Leader to oversee our small team who take care of the front of house services at a well-known global professional financial body, based at the iconic walkie‑talkie building, 20 Fenchurch Street.

Although this is a leadership position, where you will have full managerial duties to one Receptionist, it is also a very hands‑on role where you will be fully operationally involved.

You will have constant opportunities to show off your genuinely friendly and positive personality when welcoming visitors and staff, as well as managing the company's switchboard and inbox. Your multitasking and organisation skills will kick in when you are managing meeting rooms and assisting with event coordination. Finally, your fab admin skills will be put to the test when you are updating statistics, folders, manuals and many other admin related projects.