Reception Supervisor — Lead Member Experience (On-Demand Pay)

David Lloyd Leisure; Hartford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fitness club in Hartford is looking for a passionate Reception Supervisor to lead the Reception team, ensuring excellent service for all members. The ideal candidate will have experience in managing customer service teams and possess strong communication skills. This role offers various benefits including free club membership and discounts on services. Join us to create an inclusive culture where everyone can thrive.

Benefits

Free Club Membership for you and your family

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons, and Personal Training

Opportunities for Career Advancement

Wagestream App: Get paid on demand

Qualifications

• Previous experience managing a customer service led team.
• Overall passion for customer service.
• Team player with strong communication and collaboration skills.

Responsibilities

• Act as Duty Manager in leading the Reception team.
• Welcome members and provide a premium experience.
• Lead and mentor the Reception team.

Skills

Customer service management

Communication skills

Team collaboration

Ability to work in fast-paced environments

Job description

A leading fitness club in Hartford is looking for a passionate Reception Supervisor to lead the Reception team, ensuring excellent service for all members. The ideal candidate will have experience in managing customer service teams and possess strong communication skills. This role offers various benefits including free club membership and discounts on services. Join us to create an inclusive culture where everyone can thrive.