Reception Staff

JobStart Scheme; Larne; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local gym in Larne is seeking a Personal Trainer & Gym Receptionist to support fitness and customer service functions. Responsibilities include delivering personal training sessions, managing memberships, and ensuring excellent member experiences. Candidates should have a passion for fitness and strong communication skills. This temporary role offers flexible hours with pay rates varying based on age and qualifications.

Qualifications

• Previous experience in a customer service or front-of-house role.
• First Aid certification is advantageous but not essential.

Responsibilities

• Deliver safe, effective, and engaging personal training sessions.
• Design tailored fitness programmes for members.
• Provide ongoing motivation and support to clients.
• Educate members on exercise techniques and equipment use.
• Promote healthy lifestyle habits.

Skills

Excellent communication and interpersonal skills

Strong customer service focus

Passion for fitness and health

Ability to manage multiple tasks

Professionalism and reliability

Basic IT and administrative skills

Understanding of health and safety practices

Education

Level 2 or 3 Fitness Instructor / Personal Training qualification

Job description

THE EMPLOYER IS: MCNAGHTEN LIMITEDThe Personal Trainer & Gym Receptionist plays a dual role in supporting both the fitness and customer service functions of the gym. The role involves delivering high-quality personal training sessions, supporting members in achieving their fitness goals, and providing a friendly, professional front-of-house service to ensure an excellent member experience from start to finish.

Responsibilities

• Deliver safe, effective, and engaging one-to-one and small group training sessions.
• Design and implement tailored fitness programmes to meet member goals.
• Provide ongoing motivation, feedback, and support to clients.
• Educate members on correct exercise techniques and safe equipment use.
• Promote healthy lifestyle habits and basic nutrition awareness.
• Assist with maintaining gym equipment, cleanliness, and safety checks.
• Support with gym events, classes, and community initiatives.
• Greet members and visitors warmly, providing excellent customer service.
• Handle membership enquiries, registrations, renewals, and payments.
• Manage class bookings, personal training schedules, and facility reservations.
• Answer phone calls, emails, and in-person queries professionally.
• Provide information on gym services, timetables, and promotions.
• Maintain a clean, organised, and welcoming reception area.
• Work collaboratively with the wider team to ensure smooth daily operations.

Skills and Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service focus and friendly, approachable manner.
• Passion for fitness, health, and helping others succeed.
• Ability to manage multiple tasks and prioritise effectively.
• Professionalism, reliability, and strong attention to detail.
• Basic IT and administrative skills.
• Understanding of health and safety practices in a gym environment.
• Level 2 or 3 Fitness Instructor / Personal Training qualification (or working towards).
• Previous experience in a customer service or front-of-house role.
• First Aid certification (advantageous but not essential).

Further Information

The Employer is: MCNAGHTEN LIMITEDJobStart Opportunity - Working Hours Information- Standard Hours: up to 25 hours per week.- Flexible/Reduced Hours: May be available upon approval by a Work Coach.- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID 1741398 Job Sector Leisure Area Co Antrim Location Larne Salary 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour No. vacancies 2 Contract Type Temporary Weekly hours 25 Published date 23/10/2025 Closing date 03/12/2025 Worktime To be confirmed with employer

Area: Derry or Londonderry
Closing date: 06 Nov 2025

Area: All of Northern Ireland
Closing date: 07 Nov 2025