Reception Manager - New Opening | High-End Italian Restaurant | Up to £55,000

COREcruitment; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury Italian restaurant in London is seeking an exceptional Reception Manager to lead guest interactions while delivering a warm and unforgettable experience. The ideal candidate will have proven experience in high-end dining, strong leadership skills, and a passion for Italian hospitality. Responsibilities include training the host team and ensuring seamless service, establishing the restaurant as a premier dining destination.

Qualifications

• Proven experience in a high-end or fine-dining environment.
• Ability to manage high-profile guests & VIPs.
• New opening experience preferred but not essential.

Responsibilities

• Lead the guest journey from booking to departure.
• Train and guide the host team.
• Ensure a warm welcome and seamless service.

Skills

Guest-facing presence

Leadership skills

Calm under pressure

Passion for hospitality

Familiarity with reservation platforms

Job description

Overview

The Role: We are looking for an exceptional Reception Manager to join a brand-new, luxury Italian restaurant launching in London. This role will be heavily influenced by a Maitre’d-style service approach, with a strong presence on the floor, building guest relationships and setting the tone for world-class hospitality.

As the first point of contact, you will lead the guest journey from the moment they book to the moment they leave, ensuring seamless service, a warm welcome, and unforgettable experiences. You’ll play a key role in training and guiding the host team and supporting the wider management in establishing this opening as one of London’s top dining destinations.

What we’re looking for

• Proven experience in a high-end or fine-dining environment
• Strong guest-facing presence, confident and service-obsessed
• Ability to manage high-profile guests & VIPs
• Leadership skills to guide and inspire a reception/host team
• Familiarity with OpenTable or similar reservation platforms
• New opening experience preferred but not essential
• Calm, organised, warm and professional under pressure
• Someone passionate about delivering Italian-style hospitality with charm and grace

How to apply

If you are keen to discuss the details further, please apply today or send your CV to Kate B OR call 0207 790 2666