Reception Manager — Lead Guest Experience & Front Desk

Burlington Hotel; Grantown-on-Spey; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hotel chain, located in Grantown-on-Spey, is seeking a Reception Manager to ensure exceptional customer service and effective team collaboration. The ideal candidate will have at least 1 year of experience in a similar role and a passion for hospitality. Responsibilities include managing the front desk, maximizing room revenues, and providing outstanding service to guests. The company offers competitive salaries and opportunities for personal development.

Benefits

Competitive salary

Discounted hotel stays

Opportunities for personal development

Qualifications

• At least 1 year of experience in a similar position.
• Passionate about hospitality.
• Reliability and willingness to learn.

Responsibilities

• Ensure the highest levels of customer service are delivered.
• Maximise sales and revenue for the hotel.
• Manned front desk at all times.

Skills

Customer service

Effective communication

Team collaboration

Problem-solving

Job description

A leading hotel chain, located in Grantown-on-Spey, is seeking a Reception Manager to ensure exceptional customer service and effective team collaboration. The ideal candidate will have at least 1 year of experience in a similar role and a passion for hospitality. Responsibilities include managing the front desk, maximizing room revenues, and providing outstanding service to guests. The company offers competitive salaries and opportunities for personal development.