Reception Host

Springcare Ltd; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A caring home provider in the United Kingdom is looking for a Reception Host to welcome residents, families, and visitors at The Cedars Nursing Home. This role requires a friendly attitude and strong communication skills. Responsibilities include answering phone calls, maintaining a tidy reception area, and assisting with administrative tasks. The position offers a supportive team atmosphere and opportunities for professional development.

Benefits

Early pay using Wage Stream App

Access to Blue Light Card

Fully funded training

Refer a friend scheme

Access to counselling and wellbeing support

Family friendly policies

Qualifications

• Friendly attitude and genuine love of helping others.
• Able to stay calm and organized in busy situations.
• Enjoys meeting new people.

Responsibilities

• Welcome residents, families, and visitors.
• Answer phone calls in a friendly manner.
• Keep the reception area tidy and inviting.
• Assist with simple administrative tasks.
• Support residents and families with inquiries.

Skills

Warmth and positivity

Good communication skills

Basic computer skills

Job description

Overview

The Cedars Nursing Home - 12 hours per week. Saturday & Sunday 10am until 4pm. At The Cedars Nursing Home, we’re more than just a care home — we’re a family. Our home is a warm, welcoming place where residents are supported to live with comfort, dignity, and joy. We’re proud of our caring team and are now looking for a cheerful, compassionate Reception Host to join us.

The Role

• Give a warm welcome to residents, families, and visitors
• Answer phone calls in a friendly, professional way
• Keep the reception area looking tidy and inviting
• Help with simple admin tasks
• Support residents and families with questions or requests
• Work closely with the care and management teams to keep things running smoothly

About You

• We’re looking for someone who brings warmth and positivity to every day. You don’t need to have worked in care before — what matters most is your friendly attitude and genuine love of helping others.
• Enjoys meeting new people and making them feel at home
• Is kind, patient, and approachable
• Can stay calm and organised, even when it’s busy
• Has good communication skills, both face-to-face and over the phone
• Is confident using basic computer systems

What We Offer

• A supportive, caring team who’ll make you feel welcome from day one
• The chance to make a real difference in people’s lives every single day
• Early pay using Wage Stream App – you can withdraw up to 50% of your earnings in advance of your pay
• Access to Blue Light Card – where you can make savings across hundreds of national retailers
• Fully funded training for nationally recognised qualifications (level 2 through to 5) with internal career progression opportunities
• Refer a friend £££ scheme for each friend that you recommend (T&C apply)
• Access to counselling and wellbeing support
• Family friendly policies
• Smooth robust recruitment process through our portal
• If you’re a people person who loves to make others feel comfortable and cared for, we’d love to hear from you!

Successful applicants would require two written references, a standard/enhanced DBS (Disclosure Barring Service) (depending on role) and evidence of a right to work in the UK check.

Springcare are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.