Reception - Duty Manager

Premier Inn; Greater London; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Whitbread Benefits Card

Pension and saving schemes

Discounts

Job summary

Premier Inn at London Heathrow Airport (T5) is seeking a Duty Manager to lead our team in delivering welcoming, safe and brilliant guest experiences. You’ll apply leadership skills honed in retail or similar roles to inspire colleagues, maintain health and safety standards, and drive outstanding service.

This permanent, full-time role offers a hands-on leadership path with immediate start and a day shift pay rate up to £14.36 per hour.

Qualifications

• Experience leading people in retail or similar roles.

Responsibilities

• Lead a 40-hour week team, ensuring guest experience, safety and smooth operations.

Job description

Duty Manager - London Heathrow Airport (T5) Premier Inn

Come and be a Duty Manager at Premier Inn in London Heathrow Airport (T5).

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £14.36 per hour - Day shift

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 40 hours a week

LOCATION: 420 Bath Road, Longford, West Drayton, UB7 0RF

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.

• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.

• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at London Heathrow Airport (T5) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.