Reception & Customer Services Specialist

Broxtowe Borough Council; Beeston; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local council in Beeston is seeking a Customer Services Assistant to engage with visitors and manage the main switchboard. Responsibilities include addressing queries and ensuring smooth communication across departments. The role offers benefits like a pension fund, loyalty awards, and options for flexible working. Ideal for those passionate about public service, looking to make a difference in their community.

Benefits

Generous pension fund

Loyalty awards

Family friendly policies

Employee benefits discounts

Responsibilities

• Talk to different people who call and visit the reception.
• Manage the Council's main switchboard and divert calls.

Job description

A local council in Beeston is seeking a Customer Services Assistant to engage with visitors and manage the main switchboard. Responsibilities include addressing queries and ensuring smooth communication across departments. The role offers benefits like a pension fund, loyalty awards, and options for flexible working. Ideal for those passionate about public service, looking to make a difference in their community.