Reception & Concierge

Sodexo; Wood Street; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading global services company in England is seeking a professional Reception & Concierge Officer. The role involves delivering high-quality front-of-house service, managing visitor access, and supporting essential administrative functions. The ideal candidate should be customer-focused, reliable, and have strong communication skills. The position offers a part-time schedule with competitive pay and a comprehensive benefits package.

Benefits

Unlimited access to wellbeing support

Employee assistance programme

24hr virtual GP service

Sodexo discounts scheme

Pension plan membership

Opportunities for career development

Bike to work scheme

Qualifications

• Proven ability to deliver excellent customer service.
• Skilled in managing administrative tasks accurately.
• Familiarity with Health, Safety, Environment, and Quality (HSEQ) requirements.

Responsibilities

• Greet and direct visitors, managing their access.
• Maintain accurate visitor logs and daily reports.
• Support administrative functions for safety processes.

Skills

Organised and reliable

Customer-focused communication

Attention to detail

Ability to work under pressure

Job description

• 24 hours per week
• Monday, Wednesday and Friday 8:00am - 5:00pm
• £14.79 per hour + Sodexo employee benefits package
• Site Specific Benefits
• Opportunities for career development

Guildford - Part time

Operational excellence begins with you.

Reception & Concierge

We are looking for a professional and reliable Reception & Concierge Officer to be the first point of contact for staff, visitors, and contractors. This role combines high-quality front-of-house service with security awareness, ensuring the safe and efficient operation of the service desk and access control systems.

You will be responsible for greeting and directing visitors, managing calls, maintaining accurate records, and supporting administrative and security processes to ensure the building remains secure and welcoming at all times.

What you\'ll do:

• Deliver an excellent customer experience at all times through a professional and welcoming reception service.
• Greet, register, and direct all visitors, contractors, and staff in line with client security procedures.
• Manage incoming calls, screening and forwarding appropriately, and handle queries with efficiency.
• Maintain accurate daily reports, visitor logs, and key audits.
• Escort guests and contractors to approved areas, ensuring compliance with access protocols.
• Support administrative functions for Health & Safety, Fire, and First Aid processes.
• Assist with contractor management, inductions, and taxi bookings for staff/clients.
• Ensure daily handovers are completed and premises are secure during office hours.
• Contribute to continuous improvement and take part in Sodexo\'s development programmes.

What you\'ll bring:

• Organised, reliable, and flexible with a proactive approach.
• Able to work independently while contributing as part of a team.
• Customer-focused, with excellent communication skills (verbal and written).
• Skilled in administration with attention to detail and accuracy.
• Able to prioritise tasks and remain professional under pressure.
• Confident in developing positive relationships with staff, visitors, and contractors.
• Aware of Health, Safety, Environment, and Quality (HSEQ) requirements.

Why Sodexo?

Working with Sodexo is more than a job; it's a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We\'re a Disability Confident Leader employer.We\'re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Work with the best in the business.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications