Reception & Café Assistant – People-First Leisure

Freedom Leisure; Rustington; On-site; GBP 20,000 - 24,000; Full time

Job summary

A charitable leisure trust in the UK seeks a Reception & Café Assistant to provide excellent customer service and support café operations. Responsibilities include welcoming visitors, managing inquiries, and ensuring a pleasant café environment. Ideal candidates are friendly, reliable, and passionate about helping others. Competitive salary and benefits are offered, including discounted staff membership and funded training opportunities.

Benefits

Staff benefit scheme

Discounted Staff membership

Incremental holidays

Employee Assistance Programme

Company pension

Cycle-to-work scheme

Fully funded training

Qualifications

• Passionate about delivering outstanding customer service.
• Comfortable using till systems and handling cash/card payments.
• Barista experience is desirable but training can be provided.
• Able to multitask and remain calm in a busy environment.
• A proactive, flexible and reliable team player.

Responsibilities

• Welcome all visitors with a smile in a friendly and professional manner.
• Handle enquiries, bookings and memberships face-to-face, online and by phone.
• Accurately operate booking, till and membership systems.
• Prepare and serve hot and cold drinks, including barista-style coffee.
• Support the delivery of events and activities within the centre.

Skills

Outstanding customer service

Cash handling

Multitasking

Team player

Job description

A charitable leisure trust in the UK seeks a Reception & Café Assistant to provide excellent customer service and support café operations. Responsibilities include welcoming visitors, managing inquiries, and ensuring a pleasant café environment. Ideal candidates are friendly, reliable, and passionate about helping others. Competitive salary and benefits are offered, including discounted staff membership and funded training opportunities.