Reception Administrator

Employers For Childcare; Lisburn; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local charity in Lisburn is seeking a Reception Administrator to manage reception functions and enhance guest experiences. The ideal candidate will have customer service experience and proficiency in Microsoft Office. This role includes flexible working hours, requiring a commitment of 25-30 hours per week from Thursday to Sunday. Attractive benefits include free uniform, parking, and discounts.

Benefits

Free uniform

Free onsite parking

Generous staff discounts

Training opportunities

Qualifications

• Minimum of 1 year experience in customer facing administration role.
• Applicants must have the legal right to work in the UK.

Responsibilities

• Manage the High Rise reception function.
• Greet and welcome guests.
• Handle guest correspondence and enquiries.

Skills

Customer service experience

Microsoft Office proficiency

Independent work

Job description

High Rise is a fabulous, fun-filled adventure centre with Clip ‘n Climb indoor climbing, soft play, sensory rooms, party and meeting rooms and a café. Based in Lisburn High Rise is part of a charity with profits used to help local families. The Reception Administrator will be responsible for delivering an exceptional first impression for all guests and visitors to High Rise.

Responsibilities

• Manage the High Rise reception function by handling on line bookings, emails and in person enquiries
• Greet and welcome guests as required
• Manage guest correspondence in relation to group bookings and respond to enquiries as appropriate
• Monitor guest feedback and escalate to SMT as appropriate
• Deal with enquiries and emergencies as required in a calm and professional manner
• Comply with the organisation’s Security & Confidentiality policy at all times, ensuring the highest levels of information security, data protection and confidentiality
• Undertake any other duties of a similar nature related to this post that may be required from time-to-time

Skills and Qualifications

• Minimum of 1 years’ experience in customer facing administration role
• Computer literate with a good working knowledge of Microsoft packages
• Ability to work independently using initiative to prioritise work and manage deadlines
• Applicants must have the legal right to work in the UK. Proof of right to work in the UK will be required before engagement.

Further Information

To apply email your CV to the employer.This job description is neither exhaustive nor exclusive and may be reviewed depending upon operational requirements and staffing levels.This post is subject to a basic criminal record disclosure check through AccessNI.Remote or home working is not available for this position.Notes:CVs for this role will be considered immediately upon receipt with a view to appointing the right candidate asap.Joining the High Rise team, you’ll receive a wide range of benefits including:free uniformfree onsite parkinggenerous staff discounts in High Riseopportunities for training, personal and professional development and career progression.Please note the post will remain open until an appointment has been made and may close in advance of the advertised closing date.A reserve list may be created to fill similar vacancies which may arise within 9 months of the interview date.

Vacancy ID 1743602 Job Sector Secretarial and Administration Area Co Antrim Location Lisburn Salary To be agreed No. vacancies 1 Contract Type Permanent Weekly hours 25 Published date 04/11/2025 Closing date 21/11/2025 Worktime 25 - 30 hours per week. Flexible Thursday to Sunday

Area: Derry or Londonderry
Closing date: 06 Nov 2025

Area: All of Northern Ireland
Closing date: 07 Nov 2025