Reception Administrator

inploi; Bolton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading educational institution in Bolton is seeking a professional Reception Administrator to manage the reception area and provide administrative support. The ideal candidate should be proficient in MS Office, possess strong organizational skills, and have experience in school-based administration. This role emphasizes safeguarding and the welfare of children, requiring a calm and professional demeanor.

Qualifications

• Experience in a school-based administrative role is desirable.
• Evidence of continuous professional development is required.

Responsibilities

• Provide a front-line, customer-focused service for pupils, staff, and visitors.
• Manage incoming and outgoing communications, including calls, emails, and post.
• Maintain accurate school records and support attendance reporting.
• Coordinate printing, reprographics, and resource distribution.
• Support compliance checks and health & safety procedures.
• Assist with student welfare administration and safeguarding protocols.

Skills

Proficient in MS Office (Word, Excel, Outlook)

Strong organisational and communication skills

Calm and emotionally regulated under pressure

Ability to maintain confidentiality

Comfortable working with challenging behaviours

Education

L2 English and Maths qualifications

Job description

About the Role

We are seeking a professional and welcoming Reception Administrator to join our Business Support Team. This is a key front-of-house role, responsible for managing the reception area and delivering high-quality administrative support across the school.

You will be the first point of contact for visitors and callers, ensuring a safe, efficient, and friendly reception environment. Alongside reception duties, you will support a wide range of administrative functions, including attendance reporting, resource management, communications, and facilities support.

Key Responsibilities

• Provide a front-line, customer-focused service for pupils, staff, and visitors
• Manage incoming and outgoing communications, including calls, emails, and post
• Maintain accurate school records and support attendance reporting
• Coordinate printing, reprographics, and resource distribution
• Support compliance checks and health & safety procedures
• Assist with student welfare administration and safeguarding protocols
• Undertake general administrative tasks, including minuting meetings and drafting correspondence

About You

Essential Skills & Experience:

• Proficient in MS Office (Word, Excel, Outlook)
• Calm and emotionally regulated under pressure
• Strong organisational and communication skills
• Ability to maintain confidentiality and handle sensitive matters professionally
• Comfortable working with young people and families with challenging behaviours
• Evidence of continuous professional development

Desirable:

• Experience in a school-based administrative role
• Familiarity with Educational Management Information Systems
• L2 English and Maths qualifications

Safeguarding & Conduct

Raise Education & Wellbeing School is committed to safeguarding and promoting the welfare of children.

This role requires strong boundaries, professional conduct, and a calm, emotionally regulated presence in all situations.

All staff are expected to uphold this commitment and will be subject to an enhanced DBS check and safer recruitment procedures.

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