Real Estate Virtual Assistant – CRM Management Expert

Mashreq Bank; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

A dynamic real estate company in the UK is looking for a highly organized Real Estate Virtual Assistant to enhance client relationships and optimize operational workflows. Key responsibilities include CRM management, lead tracking, and coordinating appointments. The ideal candidate has at least 2 years of relevant experience and is proficient in CRM platforms. This role offers a competitive remote salary and the opportunity for professional development.

Benefits

Competitive salary

Flexible work environment

Professional development opportunities

Qualifications

• Minimum 2 years experience as a Virtual Assistant or Administrative Support in real estate.
• Prior experience in CRM management and real estate sales or marketing support preferred.

Responsibilities

• Manage CRM systems ensuring accurate client information.
• Track leads, follow-ups, and property listings.
• Coordinate appointments, tours, and meetings.
• Assist in preparing marketing materials.
• Analyze reports to track performance.
• Handle administrative tasks and document preparation.
• Collaborate with agents to enhance customer experience.

Skills

CRM management

Organizational skills

Written communication

Verbal communication

Problem-solving

Data analytics tools proficiency

Tools

HubSpot

Zoho

Salesforce

Microsoft Office Suite

Google Workspace

Job description

Job Summary

The Elite Job is seeking a highly organized and proactive Real Estate Virtual Assistant with expertise in CRM management to support our growing real estate operations. This role is ideal for an individual who thrives in a fast-paced, digital environment and is passionate about optimizing client relationships and operational workflows. You will play a crucial role in managing client data, streamlining communications, and supporting sales and marketing efforts to ensure maximum efficiency and client satisfaction.

Key Responsibilities

• Manage and maintain real estate CRM systems to ensure accurate and up-to-date client information.
• Track leads, follow-ups, and property listings while ensuring timely communication with clients and stakeholders.
• Coordinate appointments, virtual tours, and meetings with clients, agents, and partners.
• Assist in preparing marketing campaigns, email newsletters, and social media updates related to property listings.
• Generate and analyze reports to track lead progress, sales performance, and CRM activity.
• Handle administrative tasks such as document preparation, data entry, and file management.
• Collaborate with real estate agents and team members to streamline processes and enhance customer experience.
• Troubleshoot and resolve CRM-related issues and suggest improvements for operational efficiency.

Required Skills and Qualifications

• Proven experience working with real estate CRM platforms (e.g., HubSpot, Zoho, Salesforce, Follow Up Boss, or similar).
• Strong organizational and multitasking abilities with keen attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage sensitive client information with discretion and professionalism.
• Tech-savvy with proficiency in Microsoft Office Suite, Google Workspace, and basic data analytics tools.
• Strong problem-solving skills and the ability to work independently in a remote environment.

Experience

• Minimum 2 years of experience as a Virtual Assistant or Administrative Support in the real estate industry.
• Prior experience in CRM management and real estate sales or marketing support is highly preferred.

Working Hours

• Flexible remote work schedule.
• Expected availability: 5 days a week, 6–8 hours per day.
• Some overlap with team meetings may be required.

Knowledge, Skills, and Abilities

• Deep understanding of real estate operations, lead management, and client engagement processes.
• Ability to prioritize tasks, meet deadlines, and adapt to changing business needs.
• Strong analytical skills to interpret CRM data and generate actionable insights.
• Highly self-motivated and comfortable working independently in a virtual setup.
• Proactive in identifying opportunities for process improvements and implementing solutions.

Benefits

• Competitive remote salary with performance-based incentives.
• Opportunity to work with a dynamic, supportive, and growth-oriented team.
• Flexible work environment with autonomy and the ability to manage your own schedule.
• Professional development opportunities and access to industry tools and training.
• Exposure to a wide network of real estate professionals and potential career growth.

Why Join The Elite Job?

At The Elite Job, we value talent, initiative, and dedication. Joining our team means being part of a forward-thinking company that emphasizes innovation, collaboration, and personal growth. You will have the chance to make a real impact in the real estate sector while enjoying the flexibility and convenience of a remote work environment.

How to Apply

Interested candidates are encouraged to submit their resume and a cover letter detailing relevant experience and skills to us with the subject line:
Application – Real Estate Virtual Assistant – CRM Management Expert.

Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an interview.