Real Estate Account Handler

IDEX Consulting; Leicester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading independent insurance broker is seeking an experienced Account Handler to deliver exceptional client service in the property and real estate insurance sector. The successful candidate will manage insurance accounts, handle renewals, and liaise with insurers to secure competitive quotes. This role offers competitive salary, flexible working arrangements, and opportunities for professional development within a supportive team. If you have commercial insurance experience and a client-first mindset, apply now.

Benefits

Competitive salary

Flexible/hybrid working arrangements

Opportunities for professional development

Qualifications

• Previous experience as an Account Handler in commercial insurance, preferably property or real estate.
• Strong knowledge of property-related risks and insurance products.
• Confident communicator with a client-first mindset.

Responsibilities

• Manage day-to-day servicing of property and real estate insurance accounts.
• Handle renewals, mid-term adjustments (MTAs), and new business processing.
• Liaise with insurers to obtain quotes and secure competitive coverage.

Skills

Client-first mindset

Attention to detail

Organizational skills

Education

Cert CII qualification (or working towards)

Job description

Are you an experienced Account Handler with a passion for delivering exceptional client service?

Do you thrive in the fast-paced world of property and real estate insurance?

We're working with a leading independent insurance broker that is expanding its specialist property & real estate division. This is an exciting opportunity to join a high-performing, supportive team and work with a diverse portfolio of property clients - including landlords, developers, managing agents, and real estate investors.

Key Responsibilities

• Manage day-to-day servicing of property and real estate insurance accounts
• Handle renewals, mid-term adjustments (MTAs), and new business processing
• Liaise with insurers to obtain quotes, negotiate terms, and secure competitive coverage
• Maintain accurate documentation and ensure compliance with regulatory standards
• Build strong relationships with clients, Account Executives, and underwriters
• Support the wider team with placement strategies and client communication

What we're looking for:

• Previous experience as an Account Handler in commercial insurance (property or real estate experience preferred)
• Strong knowledge of property-related risks and insurance products
• Excellent attention to detail and organisational skills
• Confident communicator with a client-first mindset
• Cert CII qualification (or working towards) is a bonus

What's on offer:

• Competitive salary
• Flexible/hybrid working arrangements
• Opportunities for professional development and funded qualifications
• A supportive, collaborative culture with real room to grow
• The chance to work with high-profile property clients and complex cases

Apply now or reach out for a confidential chat.
Email: [e-mail]
Tel: [phone]

Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.