Read more

Co-op Group; Warrington; On-site; GBP 17,909,000 - 19,286,000; Part time

Benefits offered by this job

Staff discount 30%

Full training

Pension scheme

31 days holiday

Cycle to work

GP access 24/7

Job summary

Co-op Group is seeking a Customer Team Member to join a local Co-op store. You’ll work in a fast-moving environment, helping customers, stocking shelves, and promoting membership benefits.

The role may include duties in the post office, bakery, or online order picking for home delivery, depending on the store. We offer full training, a 30% discount on Co-op products, a pension scheme with employer contributions, and 31 days of holiday pro rata.

Qualifications

• Must be aged 18 or over.
• Weekend availability required.
• Experience not essential.

Responsibilities

• Deliver friendly, thoughtful service and help keep shelves stocked.
• Work with the team to run the store smoothly and support daily operations.
• Handle tills and post office transactions; assist with online orders and home deliveries.

Skills

Teamwork

Customer service

Adaptability

Job description

Pay: £13.04 per hour

Contract: 20 hours per week + regular overtime, permanent contract, part time

Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview

30% colleague member discount in store - more benefits below

You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs.

Join us as a Customer Team Member and play a key role in delivering friendly, helpful service in your local Co-op store.

As a Customer Team Member, you'll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day. Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery. Whatever the day brings, you'll play a key role in making life easier for our customers.

Why this job matters:

You'll help keep our shelves stocked and support sales, making sure customers can find what they need. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll promote Co-op membership, helping more customers enjoy the benefits of our unique business.

What you'll do:

• Support the day to day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, support with transactions on the post office counter, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Promote Co-op Membership and support your local community

What you'll bring:

• A genuine passion for helping people and delivering great service
• The ability to work as part of a team and flexibly across a range of shifts
• An interest in retail and working in a busy store environment (experience not essential)

Why Co-op?

• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (pro rata, including bank holidays)
• 24/7 access to GP appointments, and colleague support programme
• Cycle to work scheme
• Market-leading policies to help you through life's big moments
• Building an inclusive workplace

A place you'll belong:

We're building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

We reserve the right to remove a vacancy before the scheduled closing date.